Product Professional - Physical AI

About the role

BT sits at the heart of the UK’s digital economy, connecting millions of people, businesses and critical public services. As new waves of connected devices emerge, from autonomous systems and physical AI to software-defined infrastructure, the role of the network is shifting from connectivity to intelligence. This role contributes directly to that shift.

BT is evolving from a connectivity provider into a platform and product innovator. This role provides the opportunity to build foundational product skills while contributing to real-world products that operate at national scale.

As a Product Professional, you will support the development and delivery of products within the Physical AI (primarily drones, autonomy & robotics capbility) product portfolio.

You will learn how to understand customer needs, work with data, and support teams in building solutions that create value.

You will develop core product management capabilities while working alongside experienced Product Managers, Designers and Engineers.

What makes this role different

• You will own defined product areas within large-scale, nationally significant platforms
• You will translate strategy into execution & drive adoption
• You will work across discovery and delivery, balancing speed with quality
• You will be an active voice for Innovation culture within BT

What you’ll be doing

You contribute to the delivery of product outcomes by supporting product teams with analysis, coordination, and execution.

Support product delivery

Assist in building product features and improvements, ensuring work is completed to a high standard and aligned to team priorities.

Build understanding of customer needs

Support user research, gather feedback and analyse data to understand customer problems and behaviours.

Contribute to discovery and experimentation

Help test ideas and validate assumptions using structured approaches guided by senior team members.

Work with data and insight

Use data to track performance, identify issues and support decision-making.

Support cross-functional collaboration

Work with Engineering, Design and other teams to ensure smooth coordination and delivery.

Develop product capability

Continuously build your skills in product thinking, communication, prioritisation and delivery

Essential Skills / Experience

• Emerging technology and product innovation experience - Experience working with emerging technologies and product innovation, with an understanding of how new ideas can be applied to customer and business challenges.
• Customer understanding and communication - Ability to understand customer needs and translate complex technical concepts into clear, relevant language for a range of stakeholders.
• Collaboration and delivery - Experience working across Product, Engineering, Design and other teams to coordinate activity, build strong relationships and support effective delivery.

Desirable Skills / Experience

• Experience with working in regulatory environments
• Understanding of mobile networks including 4G & 5G technologies
• Exposure to data-driven or AI-enabled products
• Experience using modern tools (including AI) to improve product development efficiency
• Experience with Drones, robotics or autonomous vehicles

Our Package

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle.

Your core benefits include:

· 10% on target annual bonus

· Access to an online private GP 24/7 for you and your immediate family

· Market-leading paid carers leave with up to 2 weeks off

· Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay

· Discounted EE and BT products, including mobile and broadband

· Market leading Pension scheme – 5% from you and 10% from us

· Holiday purchase scheme

You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.

BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.