Product Manager, TV

Job Description

Closing Date: Wednesday 25th February 2026

Location(s): Birmingham, Bristol or London

Flexible Working

The BT group operates a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week.

About BT Consumer

We run the biggest and best fixed broadband and mobile network services in the UK with an ambition to be the country’s most trusted connector of people. We bring together the BT, EE and Plusnet brands to serve more than 25 million subscribers and connect for good. Because we own the best networks for mobile and broadband, the biggest and most exciting tech brands in the world partner with us so we can bring our customers new products and services beyond the connectivity we’ve always been famous for. That includes gaming, TV, entertainment and home and cyber security. We handle 100% of calls and customer enquiries from our UK-based contact centres. And we have more than 400 stores on high streets across the country, including our EE Studio and Experience stores that invite people to try new technology for themselves and see how it can make their lives better.

Our networks and services keep you connected and entertained. Our mobile products run over the UK’s best network, with EE’s 4G and 5G speeds covering more than 90% of the UK. EE’s 5G connectivity is available to more than 80% of the UK population. Our ultra-reliable broadband is available at more than 99% of UK premises. With guaranteed speeds to keep you streaming, gaming, watching TV and connecting to the things that matter most. Our full fibre broadband is designed to meet our customers’ online demands using the UK’s most reliable broadband technology. And we continue to roll out the next generation of broadband and mobile services, with Wi-Fi 7 and 5G standalone. Wi-Fi 7 gives customers higher speeds and greater capacity in the home, while our 5G standalone mobile network is designed to handle the game-changing services of the future and a growing range of AI-powered devices, from smartphones to laptops, tablets and more.

The Scope

The Product Manager, TV leads the strategy, development and end‑to‑end delivery of EE’s TV content integrations, ensuring seamless experiences across complex technical systems and partnerships with major global content providers.

They are accountable for the roadmap, driving commercial and customer outcomes whilst navigating a highly matrixed engineering environment to deliver scalable, high‑quality propositions. This role blends strategic thinking with deep technical delivery, shaping how EE brings new content, bundles and platform capabilities to market.

What you’ll be doing

Managing the roadmap and delivery of BT Consumer'sTV integrations and propositions, leading complex workstreams across engineering, operations and third‑party partners to ensure seamless provisioning, billing and customer experiences.

Supporting the development of the long‑term product vision and strategy, contributing customer, commercial and technology insight, and translate that direction into clear priorities, business cases and an actionable plan.

Owning day‑to‑day strategic product decisions, including prioritisation, trade‑offs and scope definition, and represent the product across governance forums by simplifying technical challenges and driving clarity.

Working collaboratively across BT Consumer and the wider business to manage backlog delivery, align stakeholders, ensure compliance and support wider transformation initiatives such as portfolio simplification and migration away from legacy systems.

Championing the customer experience, ensuring journeys, documentation and product performance are continually improved and aligned to the broader vision.

Owning commercial and partner execution, including financial planning, performance tracking and relationship management with external content partners, while supporting the identification of new opportunities to strengthen the TV portfolio and integration approach.

Skills and Experience Needed

Significant product management experience (5+ years) with a strong record of delivering customer and commercial outcomes, managing multiple initiatives and making clear, data‑driven decisions in high‑pressure environments.

Proven ability to lead in a complex matrix organisation, coordinating fragmented delivery across numerous engineering teams, simplifying highly technical problems and driving clarity without direct ownership of squads.

Strong stakeholder and partner management skills, including negotiating with challenging external content partners, influencing senior stakeholders and representing product decisions across forums and committees.

Ability to translate business requirements into clear functional specifications, develop business cases, shape product roadmaps and manage CAPEX/OPEX while balancing customer, commercial and technical considerations.

Excellent communication skills, with the confidence to engage across engineering, commercial, operations, marketing and legal teams, and the ability to advocate for the customer in technical and commercial discussions.

Passion for consumer technology, TV/streaming and digital products, with experience in telecoms, TV, or third‑party platform/marketplace integrations considered beneficial but not essential.

Benefits

• Annual on target bonus - 10% (calculated using both personal and company performance multipliers)
• BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
• 25 days annual leave + 8 bank holidays with the option to buy up to one week's work of your contracted hours. This will also increase with service.
• 2 weeks carer’s leave
• All parents welcoming a new child are eligible for our new Family Leave policy. You will receive 18 weeks at full pay, eight weeks at half pay and 26 weeks at the statutory rate. It is for all parents, no matter how your family is made.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• Life Assurance (4 x life cover pay)
• Exclusive colleague discounts on our latest and greatest BT broadband packages
• 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans.
• My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers.
• Discounted EE TV including TNT Sport and the NOW Entertainment membership.
• Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
• Volunteering days so you can give back to your local community.
• Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV.’
• 24/7 private virtual GP appointments for UK colleagues

We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.