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Job Description

Job Req ID: 58951

Closing Date: 1st June

Location: Manchester or London

About the role

BT is entering a new phase of growth, moving from building infrastructure to unlocking value from it. As new products emerge across connectivity, data, platforms and AI, the ability to take innovation to market and scale it effectively is critical. This role sits at the centre of that challenge.

This role sits within the Data and Developer Solutions division of Etc., BT’s internal innovation organisation, and exists to create new data products and solutions that solve key customer problems.

As Product Manager, New Data Solutions, you will be accountable for the discovery, development and delivery of individual data product initiatives.

You will work under the direction of a Senior Product Manager (Career Level C), owning defined product problems end‑to‑end and ensuring that customer needs, technical feasibility and commercial value are brought together in practical, high‑quality solutions.

This role is suited to an experienced Product Manager who can operate autonomously at a product level, thrive in ambiguity, and is developing the breadth and judgement required to progress into senior product leadership over time.

What you’ll be doing

Product ownership and delivery

  • Own one or more new data product initiatives from discovery through to launch and early scale, ensuring clear outcomes and high delivery quality.
  • Translate product vision into clear product goals, roadmaps and backlogs.
  • Lead product discovery and experimentation, working closely with users, customers and stakeholders to validate problems, assumptions and value.
  • Define and prioritise product requirements, ensuring alignment between customer needs, technical feasibility and business value.
  • Oversee delivery using Agile / lean product practices, working closely with engineering, UX, data and design colleagues to deliver iteratively.

Customer, data and insight-driven decision making

  • Use customer research, data and insight to inform prioritisation and product decisions.
  • Ensure appropriate insight and measurement is in place to track adoption, performance and outcomes.
  • Monitor live products post‑launch, feeding learning back into discovery and iteration to drive engagement and growth.

Commercial and value focus

  • Support the development of value cases and business rationale for new product initiatives.
  • Track and report on product performance against agreed success measures.
  • Identify risks, dependencies and trade-offs early, escalating where appropriate with clear options and recommendations.

Stakeholder and team collaboration

  • Work effectively with a wide range of stakeholders across product, service design, engineering, data science, UX, commercial and operations.
  • Communicate progress, insights and risks clearly and concisely, maintaining alignment and momentum.
  • Contribute to a strong, collaborative product culture, role‑modelling BT’s behaviours and ways of working.

Growth and capability development

  • Continuously develop product management skills, commercial understanding and technical fluency.
  • Contribute to improvements in product ways of working, tools and practices.
  • Build readiness over time to take on broader scope, increased autonomy and leadership responsibility.

Essential Skills / Experience

  • Proven experience owning end‑to‑end product delivery in a digital, data or platform environment.
  • Strong grounding in product discovery, experimentation and agile delivery.
  • Experience working with multidisciplinary teams across engineering, design and data.
  • Ability to use customer insight and data to inform product decisions.
  • Clear communication skills and the ability to manage multiple stakeholders.
  • A strong learning mindset and comfort working in ambiguous, evolving problem spaces.

Desirable Skills / Experience

  • Experience working on data, analytics or AI‑enabled products.
  • Exposure to commercial thinking, including value cases or benefits tracking.
  • Familiarity with OKRs or similar outcome‑based frameworks.
  • Experience operating in a large or complex organisation.

Our Package

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:

  • 10% on target annual bonus
  • Access to an online private GP 24/7 for you and your immediate family
  • Market-leading paid carers leave with up to 2 weeks off
  • Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
  • Discounted EE and BT products, including mobile and broadband
  • Market leading Pension scheme – 5% from you and 10% from us
  • Holiday purchase scheme

You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.

BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.

Company benefits

25 (UK, increasing with service) / 21 (India) days annual leave + bank holidays
Adoption leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Bank holiday swaps
Buy or sell annual leave – buy up to 5 days/year pro rata
Carer’s leave – Two weeks paid leave
Cinema discounts
Coaching
Compassionate leave
Complimentary Medical Services
Cycle to work scheme
Employee assistance programme
Employee discounts
Enhanced maternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Enhanced paternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Enhanced pension match/contribution
Enhanced sick pay – 3 months
Faith rooms
In house training
L&D budget – sponsored accreditation available for certain professions
Learning platform – internal and external learning content via Degreed
Learning license – unlimited access
Lunch and learns
Mental health platform access – Silvercloud
Mentoring
Neo-natal leave
Open to job sharing
Open to part time work for some roles
Optional unpaid leave
Private GP service – 24/7 virtual GP access for UK colleagues
Referral bonus
Returnship
Salary sacrifice
Share options
Shared parental leave
Travel loan
Volunteer days – 3 volunteer days per year
Reservist leave
Fertility treatment leave
Pregnancy loss leave
Pregnancy support
Fertility treatment leave
Pregnancy loss leave
Pregnancy support
On-site catering
On-site barista
On-site shower
Modern office
Collaboration spaces
Private booths
On-site wellness room
Open to part-time employees
Open to compressed hours

Working at BT Group

Company employees:

100,000 across BT Group (24,000 at BT Business)

Gender diversity (m:f):

74.3:25.7 (BT Group)

Hiring in countries

Brazil

Colombia

Hungary

India

Ireland

Singapore

United Kingdom

Office Locations

Awards & Accreditations

2nd - Best Workplace Culture

2nd - Best Workplace Culture

Flexa awards 2026
3rd – Most loved - Large companies

3rd – Most loved - Large companies

Flexa awards 2026
Most Family Friendly Company

Top 10 - Most Family Friendly Company

Flexa awards 2025
Best Career Progression

Top 10 - Best Career Progression

Flexa awards 2025