Personal Assistant (In House Creative Agency)

Job Description

London

3 days in the office, 2 days remote

Why this job matters?

This role is essential in supporting the operational effectiveness of Directors within our newly formed In House Creative Agency. As a Personal Assistant, you will provide high-quality administrative and coordination support, enabling the Directors to focus on strategic priorities. Working in a fast-paced and dynamic environment you will also play a key role in supporting team engagement, recognition, and communication activities across their respective areas.

Types of work that you may be doing

• Administrative Support: Manage diaries, schedule meetings, coordinate travel, and process expenses for up to three Directors.
  Meeting Coordination: Organise internal and external meetings, prepare agendas, take minutes, and follow up on actions.
• Team Engagement: Support Directors in planning and delivering team engagement activities, such as all-hands meetings, recognition events, and internal communications.
• Recognition Management: Own and manage the “Just to Say” budget for the Directors’ areas, ensuring appropriate and timely allocation of recognition to team members.
• Document Management: Assist in preparing presentations, reports, and briefing materials. Maintain accurate filing and documentation.
• Communication: Act as a point of contact for internal and external stakeholders, ensuring timely and professional responses.
• Collaboration: Work closely with the EA to ensure alignment and consistency in support across the unit. Also, work closely with the pan Consumer PA unit to ensure cover for Directors if their dedicated PA on annual leave, or out of the office.
• Process Improvement: Identify and suggest improvements to administrative processes and team coordination.

The skills and experience you’ll have under your belt

• Organisation: Strong time management and organisational skills with the ability to manage multiple priorities.
• Communication: Clear and professional verbal and written communication skills.
• Team Support: Experience supporting multiple stakeholders and coordinating team activities.
• Recognition Coordination: Comfortable managing small budgets and ensuring meaningful recognition is delivered across teams.
• Tech Savvy: Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint) and collaboration tools (e.g., Teams, SharePoint).
• Discretion: Maintains confidentiality and handles sensitive information with integrity.
• Proactive: Takes initiative and anticipates needs, with a can-do attitude.

Why join us?

Professional Growth: Access to mentorship and development opportunities from experienced industry professionals.
Innovative Environment: Work in a creative and forward-thinking environment that values new ideas and innovation.
Career Development: Opportunities for career advancement and continuous learning.
Impactful Work: Engage in meaningful projects that contribute to the success and growth of the company.

About us

BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.

Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.

While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.

Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.