Partnerships Professional - Gaming

Job Description

Closing Date: Sunday 8th March 2026

Location: London

Flexible Working

The BT group operates a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week.

About BT Consumer

We run the biggest and best fixed broadband and mobile network services in the UK with an ambition to be the country’s most trusted connector of people. We bring together the BT, EE and Plusnet brands to serve more than 25 million subscribers and connect for good. Because we own the best networks for mobile and broadband, the biggest and most exciting tech brands in the world partner with us so we can bring our customers new products and services beyond the connectivity we’ve always been famous for. That includes gaming, TV, entertainment and home and cyber security. We handle 100% of calls and customer enquiries from our UK-based contact centres. And we have more than 400 stores on high streets across the country, including our EE Studio and Experience stores that invite people to try new technology for themselves and see how it can make their lives better.

Our networks and services keep you connected and entertained. Our mobile products run over the UK’s best network, with EE’s 4G and 5G speeds covering more than 90% of the UK. EE’s 5G connectivity is available to more than 80% of the UK population. Our ultra-reliable broadband is available at more than 99% of UK premises. With guaranteed speeds to keep you streaming, gaming, watching TV and connecting to the things that matter most. Our full fibre broadband is designed to meet our customers’ online demands using the UK’s most reliable broadband technology. And we continue to roll out the next generation of broadband and mobile services, with Wi-Fi 7 and 5G standalone. Wi-Fi 7 gives customers higher speeds and greater capacity in the home, while our 5G standalone mobile network is designed to handle the game-changing services of the future and a growing range of AI-powered devices, from smartphones to laptops, tablets and more.

The Scope

This role supports the end‑to‑end lifecycle of BT Consumer’s strategic gaming partnerships, helping to secure and execute standout customer experiences that create value for BT and strengthen long‑term relationships with the world’s biggest gaming brands.

It translates partnership agreements into real, high‑quality propositions from onboarding and launch through to performance monitoring and continuous improvement, ensuring BT delivers differentiated experiences across its Consumer channels.

Acting as the operational heartbeat of the Gaming Partnerships portfolio, the role plays a key part in driving commercial performance and enhancing BT’s position in the gaming market.

What you’ll be doing

Driving key partner activities, facilitating weekly partner meetings to progress overall partnership initiatives and business plans.

Owning the weekly cadence of partnerships’ reporting and analysis of Gaming category performance from various sources, translating data into actionable insights and executive level reports for both internal and external use.

Supporting the Gaming Partnerships Marketing Manager in the implementation of partner marketing campaigns in BT’s Consumer channels, ensuring budgets are appropriately sized and tracked with measurable KPIs’.

Leading new product launches, ensuring products are captured on internal roadmaps in good time, and followed through to execution in BT’s Consumer channels.

Ensuring that partner marketing and rebate investments are appropriately tracked to enable Procurement, Finance and P&L teams to accurately report claims

Supporting the implementation of ways to improve working processes within the area of partnerships management.

Skills and Experience Needed

Experience managing external partners or customers throughout a commercial lifecycle that includes onboarding and launching new products.

Experience analysing data to make insight-driven recommendations to improve performance.

Experience marketing propositions and products, ideally in Gaming, with an understanding of both physical and digital products (including subscriptions).

An understanding of consumer facing platforms, customers and strategy, and ideally having knowledge of how Gaming contributes to commerical success.

Demonstratable commercial acumen, with the ability to understand value drivers, assess tradeoffs and make commercially sound decisions.

Ability to communicate clearly and concisely, building strong relationships with internal and external stakeholders, influencing effectively across varied teams, and navigating negotiations confidently to reach mutually valuable outcomes.

Benefits

• Annual on target bonus - 10% (calculated using both personal and company performance multipliers)
• BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
• 25 days annual leave + 8 bank holidays with the option to buy up to one week's work of your contracted hours. This will also increase with service.
• 2 weeks carer’s leave
• All parents welcoming a new child are eligible for our new Family Leave policy. You will receive 18 weeks at full pay, eight weeks at half pay and 26 weeks at the statutory rate. It is for all parents, no matter how your family is made.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• Life Assurance (4 x life cover pay)
• Exclusive colleague discounts on our latest and greatest BT broadband packages
• 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans.
• My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers.
• Discounted EE TV including TNT Sport and the NOW Entertainment membership.
• Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
• Volunteering days so you can give back to your local community.
• Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV.’
• 24/7 private virtual GP appointments for UK colleagues

We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.