Learning Manager

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About the role

The Learning & Skills Manager leads a functional team(s) that enables the effective delivery of key aspects of the Learning Cycle (E.G. Partnering, Design & Delivery) driving the critical capabilities required of the learning function that ensure delivery of brilliant learning solutions which unlock the current and future potential of the workforce, enhancing the organisations overall competitiveness.

What you’ll be doing

1. Drives the integration and alignment of the assigned function's learning strategy with business strategy, anticipating the capabilities needed to execute strategic priorities and lead cross-functional team delivering business impact through strategically sequenced, continuous learning and performance initiatives, that optimise performance and sustain targeted behavior change.
2. Manages a team of Learning & Skills managers / partners, Learning Design Teams, and Training Delivery functions to identify, create, and deliver high impact, quality learning experiences that deliver needed and sustained performance results at speed and scale.
3. Manages a team that contributes to key aspects of the end-to-end learning cycle within a function and cross-functionally ensuring the development of the organisation's workforce.
4. Collaborates with and influences Learning & Skills Specialists and functional leaders providing well-informed and strategically critical inputs into business priorities, planning and identifying opportunities for learning and performance to yield measurable business outcomes.
5. Manages trusted partnerships throughout the business function/value stream, employing diplomacy, objectivity, and learning sciences to strategise, influence, prioritise, plan, and deliver learning and performance experiences that improve overall business performance.
6. Delivers ongoing monitoring of learning and performance measures and outcomes across business segments, analysing trends to adjust learning strategy and design as needed.
7. Contributes to the development of new or modifying existing business policies to propel our ability to develop differentiated skills throughout the BT Group.
8. Coaches their team(s) to develop individual and functional capabilities ensuring performance through upskilling, development and recruitment of great talent.
9. Implements ways to improve working processes within Learning & Skills.
10. Identifies and Manages Third-Party suppliers, negotiating on best price and overall value, in line with Group Procurement policy and guidelines

Essential Skills / Experience

Desirable Skills / Experience

Our Package

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.

BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.