International Billing: Operations Associate

Job Description

International Billing Operations Associate

What you'll be doing:

• have full ownership on bill production of your own customer portfolio
• ensure accuracy and consistency of customer invoices through revenue assurance activities delivered on time
• identify and communicate risks related to revenue management
• build and maintain outstanding relationship with both internal and external customers and provide excellent customer experience
• participate in month end closing activities in cooperation with controllers
• provide status updates throughout the monthly billing cycle
• make sure credit notes are compliant with external and internal regulations
• Home office is available in this role depending on further agreement

This role will suit you if you have the following skills:

Soft skills:

• Ability to meet the customers’ needs in line with the business requirements
• Focusing on the objectives and the required outcomes of the processes while delivering a service
• Working with a cooperative and positive attitude in a group setting to achieve common goals
• Ability to comprehend and to oversee various aspects of a problem or a situation
• Taking the responsibility and taking care of the consequences of making a decision
• Focusing on all aspects and details of a task and delivering your output with a high level of accuracy
• Ability to find root causes of problems and to focus on their quick and efficient solution

Professional skills:

• Bachelor degree (preferably finance, accounting or business management area)
• Good knowledge of MS Office Applications
• Experience in Billing Management or Accounts Payable is an advantage

Language skills:

• English on a fluent level
• Fluent German is highly preferred
  

Our efforts to become a really good place to work have been honoured with the following awards:

• Family Friendly Mentor Company (2017, 2018, 2019, 2020)
• Family-friendly Company (2012, 2014, 2016)
• Best Workplaces Award 2020 by Szerethető Munkahelyek
• Special Award on ‘Open Spotlight Award 2020’ by nyitottakvagyunk.hu
• Best University Programme in Hungary Award - (2018)
• Best Employer Branding Strategy in Hungary - Gold Medal (2018)
• Best Employer Branding Initiative in the CEE, SSC sector (2018)
• Most attractive employer, SSC sector (2017)
• Best University-Business cooperation of the year in CEE (2017)
• Best SSC in CEE region (2016)

About us

BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.

Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.

While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.

Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.