Health, Safety, Environment & Sustainability Manager

Recruiter: Anuradha Saldi

Hiring Manager: Anjaly Mishra

Career Grade: D

Internal Closing Date: 10 Sep 2026

About the role

The Health, Safety, Environment & Sustainability Manager provides specialist environmental, sustainability, health and safety expertise to BT Business, ensuring compliance with legal, regulatory and company requirements. The role partners with leaders, operational teams and suppliers to manage environmental and HSE risks, drive continual improvement, and support the delivery of BT’s sustainability objectives. The post holder is responsible for developing policies, providing competent advice, overseeing contractor assurance, interpreting legislative requirements, and influencing positive environmental and safety performance across the business.

What you will be doing (Role Accountabilities)

• Leads on International activities that ensure BT , International and 3rd party suppliers comply with all requirements to assure International of its Health, Safety and Environmental risk
• Drive improvements to safety & environmental standards within the contract organisations through benchmarking other industries, interpreting new legislation and seeking out new products on the market.
• Author, own and approve nominated mandatory BT or International , Sustainability, Environmental, Health and Safety policies e.g. Clerk of Working , Construction Design Management 2015 , Contractor Rules -controlled in ISIS library . Interpreting external legal frameworks in their requirements .
• Author, own and approve pan BT, International or CFU specific risk assessments in line with external legal standards.
• Carry out contractor Health , Safety & Environmental assessments during Invitation to Tender , with professional advice to client and procurements teams contributing to procurement decisions.
• Carry out regular review of Contractors Health , Safety and Environmental management systems to ensure standards are met
• Induct contract organisations and people in line with BT H&S policy , and contribute to procurement decisions.
• Contribute to contractor operational review meetings with regard to EHS items – service improvement
• You may represent BT as a H&S professional at Magistrate or Court.

What you’ll need to succeed (Skills & Experience)

• Story-telling with data: strong skills in building the case for change, drawing on data and analytical techniques where appropriate, and communicating this to International audiences
• Occupational Health Safety & Environmental Risk Management , able to balance cost/effort/benefit against International and legal requirements.
• Stakeholder Management: Managing expectations and the level of stakeholder engagement. Ability to manage to complex political relationships in a variety of International and technical situations. Influence and engage with stakeholders in decisions based on analysis of their needs, interests and impact. Use empathy and the right language to avoid misunderstanding.
• Change Management: Able to create and sustain successful large scale and complex International change. An expert in change management.
• Environmental & Sustainability Expert: Provides comprehensive expertise on environmental & sustainability management. Coordinates knowledge sharing with the team. Is recognise as a specialist/expert in the field with networks on the outside of BT.
• Communication Ability: Able to express ideas, explanations or opinions in a way that is appropriate to the situation, understandable to audience and demonstrating a constructive, assured and non-confrontational manner. Is able to put forward cogent and structured argument to gain buy-in and influence decisions, maintaining composure in doing so.
• Give specialised advice: Provides guidance and counsel on complex and unfamiliar situations and leverages other experts to develop solutions.
• Presentation skills: Presentation and engagement skills for an appropriate audience, taking complex data and presenting this simply and effectively
• Member of a professional body – minimum NEBOSH or equivalent

Experience you’ll have

Must have

• Institute of Environmental Management and Assessment (IEMA) Foundation Certificate or Practitioner Certificate, or an equivalent qualification in Environment Management Certificate (or equivalent)
• NEBOSH Certificate in Occupational Health & Safety or equivalent
• Experience in environmental management systems, particularly ISO 14001.

Nice to have

• NEBOSH Construction or equivalent
• Proven record of managing environmental issues
• Practical experience of managing health & safety environmental issues/project
• Internal Auditor or Lead Auditor qualification for ISO 14001
• Knowledge of environmental legislation and compliance requirements relevant to the industry.

BT Group’s Behaviours

Customer First

Prioritize customer needs in every decision and action.

Challengers

Challenge the status quo and bring innovative ideas to life.

Committed

Own outcomes and deliver with integrity.

Clear

Communicate openly and simply, ensuring alignment.

Connected

Collaborate across teams to achieve shared goals.

About the role

The Customer Solutions Design Practitioner delivers end-to-end technical designs, ensuring that business requirements are successful translated into deliverable solutions, which meet customer needs whilst considering the impact of those solutions on all technical and business areas.

What you’ll be doing

1. Captures detailed customer technical requirements and translation to detailed solution design in accordance with design methodologies.
2. Executes the technical direction and delivers optimum solution design for customers.
3. Reviews and validates both new developments and in-life products and services, ensuring full integration across all aspects.
4. Contributes to the improvement of design and delivery capabilities for end-to-end technical solutions.
5. Delivers customer solution design engagement and statement of work creation, including any 3rd party deliverables.
6. Executes customer migration planning and implementation.
7. Supports on impact assessments and design documentation updates.
8. Supports all parties throughout the project lifecycle to determine the optimum solution design for customers.
9. Resolves solution and service issues, leads root cause analysis, troubleshooting and escalation.
10. Undertakes the delivery of performance and process improvements.
11. Develops and shares with team knowledge on emerging trends and changes in customer solution design.
12. Supports the implementation of ways to improve working processes within the area of customer solution design through data analysis to identify issues and areas of improvements.

Essential Skills / Experience

Desirable Skills / Experience

Our Package

At BT International, our purpose is to keep the world connected. As part of BT, we build on almost 180 years of innovation and expertise to deliver secure connectivity and digital services to some of the world’s leading multinational businesses and organisations. Our customers trust us to safeguard their data, drive their digital transformation and keep their businesses running. With colleagues on the ground across the world and supporting customers wherever they need to operate, BT International offers a truly global experience. Whether it’s about providing cloud connectivity, helping organisations collaborate, or enabling innovation in cybersecurity and digital services, you’ll be part of a team that shapes how businesses succeed in a world that is being transformed by AI. If you have the drive and ambition to make an impact on a global stage, BT International is where it happens.