Employee Relations Partner

Job Description

Location

London or Bristol - Hybrid working 3 days in the office, 2 wherever.

Why this job matters

The Employee Relations Partner provides expert advice and guidance across a broad range of employee relations matters, ensuring compliance with legislation and company policies. They build and maintain strong relationships with trade union and employee representatives and contribute to the development and implementation of HR policies related to employee relations. The role works closely with the Group ER team to align standards and support cross-functional collaboration when required.

They partner with People & Culture Partners/Directors and managers to lead group or in-unit consultations, support dispute resolution processes, and manage ER-related data to identify trends and inform decision-making.

This role is part of the Design & Delivery team, working as a flexible, T shaped practitioner to deliver high quality people products and support COE priorities through consistent, collaborative and transparent ways of working.

What you’ll be doing

•Leads group or in‑unit employee relations activity within wider change initiatives, providing specialist People Relations expertise and partnering proactively with P&CPs, P&CDs and senior leaders.
•Builds and maintains constructive relationships with trade union representatives (CWU/Prospect) and employee representatives, ensuring regular engagement and consultation on workforce‑impacting matters.
•Provides expert advice and guidance to in‑unit and Group People teams, managers and employees across a broad range of Employee Relations matters, including employment law compliance.
•Supports the Group ER Manager and Group ER Strategy Director in developing, implementing and maintaining People policies, procedures, collective agreements and contracts, ensuring alignment with legislation, best practice and company values.
•Analyses and presents key Employee Relations data — such as grievance trends, disciplinary activity and collective bargaining outcomes — to identify insights and inform decision‑making.
•Works as part of an agile, cross‑functional P&C organisation, contributing ER expertise to projects beyond core specialism to deliver value across multiple HR domains.

The skills you'll need to succeed

•Trusted advisor with strong stakeholder management and commercial insight.
•Strong commercial acumen with the ability to apply business knowledge to decisions.
•Skilled negotiator, achieving effective agreements and resolutions.
•Solid understanding of employment law and its practical application.
•Experience ensuring compliance with legislative and regulatory requirements.
•Able to implement and support change management activities.
•Designs processes and products with accessibility and inclusion in mind.
•Competent in project and risk management across full project lifecycles.
•Demonstrates a growth mindset with continuous learning and development.
•Applies inclusive leadership and values diverse perspectives.

Benefits

At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.

•10% on target bonus
•BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
•From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
•Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
•25 days annual leave (not including bank holidays), increasing with service
•24/7 private virtual GP appointments for UK colleagues
•2 weeks carer’s leave
•World-class training and development opportunities
•Option to join BT Shares Saving schemes.

About us

BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.

Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.

While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.

Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.