Digital Analytics Professional

Job Description

Why this job matters

The Commercial Professional supports in delivering commercial and contract processes, monitoring major deals across the BT Group's services and product portfolio, and managing risk and controlling cost.

What you’ll be doing

1. Supports the development of successful outcomes through supporting commercial teams alongside customers and sales teams on contracts.
2. Supports the commercial proposition, structure development and monitoring of financial performance for mid-sized opportunities, supporting in the management of contractual risks and obligations.
3. Contributes to maintenance and development of customer relationships and satisfaction, and delivery of commitments within service level agreements.
4. Supports the resolution of high risk contact related issues and challenges.
5. Contributes to commercial growth opportunities.
6. Supports in the implementation of ways to improve working processes within the area of commercial trading & management.

The skills you’ll need

Commercial ManagementRelationship BuildingProblem SolvingService Level Agreement ManagementRisk ManagementNegotiationCommercial StrategyContract ManagementBusiness AnalysisStrategic PlanningData AnalysisBid ManagementCustomer SegmentationP&LFinancial AnalysisDecision MakingGrowth MindsetInclusive Leadership

Our leadership standards

Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.