Data Analytics Specialist

Job Description

Closing Date: 21/06/2026

Location: London, Birmingham, Bristol, Manchester or Belfast

Why this job matters

This is a pivotal role at the intersection of Commercial and Digital, powering our transformation agenda by delivering fast, accurate, and reliable data across the full range of products we sell and manage. You’ll partner with senior leaders and technical experts across Digital, Sales, and Commercial teams to ensure high-quality data is always available to drive confident decision-making. Acting as both a connector and a challenger, you’ll anticipate future business needs, shape data solutions, and hold partners to account to deliver timely, trusted data products that keep the organisation ahead.

What you’ll be doing

• Lead high-impact data and process transformation programmes that enhance the accuracy, consistency, and usability of trading data and reporting, ensuring full alignment to our North Star KPIs.

• Own and continuously evolve end-to-end trading data flows, embedding strong governance, clear accountability (RACI), and full auditability across systems, processes, and teams.

• Champion data integrity and control, setting high standards and holding stakeholders accountable for the quality, timeliness, and reliability of data inputs, outputs, and processes.

• Collaborate closely with Sales, Trading, Finance, and Digital teams to align reporting, unlock performance improvements, and embed a truly data-driven culture.

• Turn complex data into clear, actionable insight, identifying key risks, commercial opportunities, and practical interventions that drive performance.

• Drive a continuous improvement mindset, simplifying processes, eliminating manual workarounds, and scaling efficiency across trading data operations.

• Support robust trading governance and forecasting processes, ensuring decisions are consistently grounded in accurate, trusted data and aligned methodologies.

The skills you’ll need

• Advanced data analysis & commercial storytelling — able to translate complex datasets into clear, compelling insights that drive decisive commercial action and performance improvement.

• Data architecture & process design expertise — strong understanding of end-to-end reporting flows, governance, and RACI structures, ensuring scalable, controlled, and well-designed data ecosystems.

• Technical capability & data tooling — proficient in tools such as Qlik, SQL, and Power Apps (or strong ability to quickly adopt new platforms), enabling the delivery of scalable, automated data solutions.

• Cross-functional leadership & delivery — proven ability to lead complex, multi-stakeholder data and process transformation projects, driving meaningful and sustained change.

• Commercial influence & stakeholder management — strong commercial acumen with the ability to challenge, influence, and align senior stakeholders while maintaining a relentless focus on accuracy, control, and governance.

Here are some of the great benefits we offer

• 10% on target bonus
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• 25 days annual leave (not including bank holidays), increasing with service
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks carer’s leave
• World-class training and development opportunities
• Option to join BT Shares Saving schemes.

Our working model

Hybrid policy: Three in the office, two remote

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.

BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.