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AI Interview: Due to high number of applications, we're using an AI platform to assist with screening applications. This will involve a 20-25 mins interview via a chat platform, after which you will immediately receive feedback based on your responses. All applications will be reviewed by a recruiter, and you'll be informed whether or not you've been progressed to the next stage - meeting the hiring manager.
Why this job matters
The Commercial Specialist plays a key role in managing contracts throughout their lifecycle, helping to ensure they deliver the right commercial and operational outcomes.
Working closely with commercial, programme, legal, finance, procurement and operational teams, you’ll ensure contractual obligations are understood, risks are identified and managed, and strong governance is maintained.
You’ll coordinate cross-functional activities aligned to the customer strategy and roadmap, assess the impact of strategic plans on contractual services and P&L, and support the effective governance of contract changes.
The role is also responsible for ensuring compliance with contractual obligations, managing commercial risks and protecting the organisation’s commercial interests, while building strong relationships with both internal and external stakeholders.
This is a key role at the heart of contract delivery, bringing together commercial, financial and operational priorities to drive successful outcomes and deliver value for customers.
What you’ll be doing
Own and manage the P&L performance of Defence contracts, monitoring revenue, costs and financial risks to support successful delivery.
Manage contracts throughout their lifecycle, from contract creation and mobilisation through to delivery, exit and termination.
Complete regular contract reviews and ensure compliance with internal governance and contractual requirements.
Manage financial forecasts in partnership with the contract finance team, identifying and addressing potential risks and opportunities.
Ensure contractual obligations are delivered effectively, with appropriate risk management throughout the contract lifecycle.
Identify, assess and record contractual and commercial risks, taking action to mitigate them.
Work closely with third-party suppliers and partners to support contract delivery.
Support business-as-usual activities, projects and new change proposals across the contract.
Build strong relationships with contract owners, end users and customers, including regular customer-facing engagement.
Create and deliver effective contract exit and termination plans.
Identify and implement continuous improvement opportunities to strengthen contract and business development processes.
Support the effective governance of contracts, ensuring the right processes and controls are in place from creation through to execution.
The skills you’ll need
Experience in contract management, ideally across large or complex delivery contracts.
Understanding of contract pricing, P&L, cost allocation and commercial risk.
Experience managing contract changes, transitions, exits and terminations.
Strong commercial and analytical skills, with the ability to assess contractual information and communicate findings clearly.
Experience working across complex environments and multiple functions, with strong stakeholder management skills.
Excellent organisation, attention to detail and ability to manage competing priorities.
Strong written and verbal communication skills.
Willingness and ability to obtain SC Security Clearance.
Here are some of the great benefits we offer
• 10% on target bonus • BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% • From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up. • Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more. • 25 days annual leave (not including bank holidays), increasing with service • 24/7 private virtual GP appointments for UK colleagues • 2 weeks carer’s leave • World-class training and development opportunities • Option to join BT Shares Saving schemes.
Our working model
Hybrid policy: Three in the office, two remote
Join us at a pivotal moment for BT Business. We are executing a multi-year transformation to restore growth, modernise at scale and unlock new markets beyond connectivity. Our ambition is clear – return to sustainable revenue and EBITDA growth, strengthen our market position, and deliver meaningful shareholder value through disciplined execution and bold reinvention. We are fundamentally reshaping the business – simplifying our portfolio, digitising our customer experience and building market-leading capability across cyber, AI and managed services, all powered by the UK’s leading fixed and mobile networks. This is a shift from a legacy connectivity provider to a modern, solutions-led, AI-first business that can truly differentiate in a competitive and fast-moving market. With execution momentum building and a clear path to growth, the opportunity now is to scale what works, accelerate performance and fully realise our potential. This is about delivering against ambitious financial outcomes while transforming how we operate – creating a business that is simpler, faster, more innovative and easier to do business with. If you want to be part of the team shaping the turnaround of a multi-billion-pound business – and building a stronger, more competitive BT for the future – this is your moment.
Working at BT Group
3 office days / week
A little flex time
Company employees:
100,000 across BT Group (24,000 at BT Business)
Gender diversity (m:f):
74.3:25.7 (BT Group)
Hiring in countries
Brazil
Hungary
India
Ireland
Japan
Mexico
United Kingdom
Office Locations
Company benefits
25 (UK, increasing with service) / 21 (India) days annual leave + bank holidays
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