Contract Management Professional - Talent Pool

Job Description

Position Type: Talent pool

Please note: This is a Talent Pool position, created to identify and engage potential candidates for future open opportunities. By applying, you are joining our pool of qualified professionals who may be considered for upcoming roles.

At BT International, our purpose is to keep the world connected. As part of BT, we build on almost 180 years of innovation and expertise to deliver secure connectivity and digital services to some of the world’s leading multinational businesses and organisations. Our customers trust us to safeguard their data, drive their digital transformation and keep their businesses running.

With colleagues on the ground across the world and supporting customers wherever they need to operate, BT International offers a truly global experience. Whether it’s about providing cloud connectivity, helping organisations collaborate, or enabling innovation in cybersecurity and digital services, you’ll be part of a team that shapes how businesses succeed in a world that is being transformed by AI.

If you have the drive and ambition to make an impact on a global stage, BT International is where it happens.

Why this job matters

• The role holder is responsible and accountable for the financial performance, service delivery, and development of a small subset of a managed outsourced/IT Contract, or a subset of a small to medium-sized contract. The contract manager operates in support of the Contract Manager or Senior Contract Manager.
• For Vertical specific accounts, manages small sized contracts up to £5m per annum (depending on contract complexity)
• For regional-based multi-vertical accounts, provides onshore contract management support that cannot be offshored due to contract obligations, customer-facing requirements, or local knowledge required

What you will be doing – your accountabilities

• Accountable for delivering the financial and performance targets alongside obligations of the contracts they manage, including:

• managing contractual risks
• monitoring P&L
• managing change control
• escalating to the Contract Manager or Account Manager issues and risks as needed
  • Accountable for having specific ownership of tasks within a contract, e.g., inventory

Skills required for the job

• Commercial Contracting
• Risk Management
• Contract Planning
• Contract Governance
• P&L Management
• Customer Relationship Management
• Contract Growth
• Stakeholder Management
• Supplier Management
• Negotiation
• Communication
• Stakeholder management

Experience you would be expected to have

Preferred
• Demonstrated knowledge of how to lead and support several teams with a diverse range of functions
• Significant experience in managing medium-sized complex and non-standard contracts and accounts

Connected leaders behaviours

• Customer champion – Establishes customer needs, uses operational and technical expertise to deliver brilliant experiences
• Commercial thinker – Uses understanding of internal commercial insight and latest external thinking to develop and implement ideas that benefit BT
• Solution-focused achiever – Identifies and implements plans to overcome obstacles and achieve ambitious goals

Additional Allowances & Benefits

• Bonus
• Health Insurance
• Cafeteria
• Smart working allowance

A few points to note

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
Please note that as part of our recruitment process, we conduct background checks, which include verification of the highest educational qualification. Additionally, for certain positions, a certificate of good conduct may be requested following a successful application.

Don’t meet every single requirement?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse, or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best. So, if you’re excited about this role but your past experience doesn’t align perfectly with every requirement in the Job Description, please apply anyway – you may just be the right candidate for this or other roles in our wider team.