Compliance Manager Data Protection Help Desk

Job Description

Why this job matters

The Compliance Manager manages a team to design and develop key compliance management programmes ensuring compliance and adherence with international regulatory and partner obligations across the Group's international markets.

What you’ll be doing

1. Manages a team in the delivery of compliance programmes defined by the Compliance Director contributing to a 'best-in-class' compliance programme, promoting ethical behavior and building a strong 'compliance culture' from management downwards.
2. Manages a team of compliance professionals in building relationships and counselling stakeholders on commercial and reputational risk, leading discussions on risk management and ethical practices in a user-friendly and pragmatic manner.
3. Manages a team in the delivery of advice, training, communications, templates and tools, setting and monitoring KPIs, and delivering on key processes including risk assessments and investigations when assigned to execute on them.
4. Coordinates with management and key functions (such as Internal Audit, HR, Finance, Controllership) to ensure there are adequate internal controls to achieve the Group's compliance objectives.
5. Manages a team in executing the implementation of the Compliance testing and assurance programme, including the risk-based compliance risk assessment, control testing and assurance plan, and related testing scopes.
6. Leads assurance reviews and testing activities leveraging skills and the Group's resources and data analytics capacities.
7. Coordinates improvement in compliance efficiencies through identifying opportunities for improved adherence to regulatory requirements and Group standards and the automation of queries and dashboards to drive more frequent testing and informative insights.
8. Manages project plans to address remediation efforts and testing review findings, including process updates, documentation and / or training.
9. Leads the execution of multiple concurrent reviews which may be local or multi-jurisdictional, including subsequent management reporting related to reviewing outcomes and findings.
10. Champions, continuously develops and shares with team knowledge on emerging trends and changes in Compliance.
11. Coaches talent, and manages others, to develop capabilities and ensure performance through upskilling, development and recruitment.

The skills you’ll need

StorytellingDocumentation DraftingRegulatory ComplianceBusiness AssuranceEthicsRisk ManagementContract ManagementData AnalysisCorporate GovernanceData ManagementMeasuring EffectivenessCompliance AdvisoryBusiness Partnering & ConsultingBusiness Process ImprovementTalent ManagementDecision MakingGrowth MindsetPerformance ManagementInclusive Leadership

Our leadership standards

Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.

About us

BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.

Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.

While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.

Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.