We’re looking for a Senior Claims Adjuster - Property

About Brit

At Brit, we believe that the uncertainty of the future should never stand in the way of progress. That’s why we exist. To help people and businesses face the future and thrive. We are change-makers enabled by a global workforce who collaborate to deliver a risk service. A team empowered to help our customers not only to survive the risks they face, but to stay on the front foot and keep moving forward. We believe the uncertainty of tomorrow isn’t something to fear but to seize; that it’s full of potential. Not only for our customers but our employees too.

We might write the future of risk for our brokers and clients, but we would love to help you write your future at Brit: a future based on not just progressing but on thriving – both professionally and emotionally. If you’re looking for a place to make a real difference read on.

What you’ll be doing

As a Senior Claims Adjuster you'll take ownership of a varied portfolio of standard and complex Property claims, making sure each claim is adjusted effectively and that reserves are accurate and kept up to date. You'll apply sound judgement, relevant case law and statutory requirements to each situation, while managing claims in line with our Claims Guidelines, Claims Philosophy, authority limits and regulatory obligations.

You'll work closely with clients, brokers and intermediaries, providing clear, expert and timely support throughout the life of a claim. You'll investigate coverage and indemnity issues, decide when a claim should be disputed and follow the right internal referral process. You'll also remain alert to potential fraud, appoint suitable approved experts where needed and analyse specialist reports to help reach fair, well supported outcomes.

Collaboration will be central to the role. You'll build strong relationships with colleagues across Underwriting, Legal and Actuarial, present claims at peer reviews and help the team share ideas and strengthen case strategies. You'll also review reports, identify trends and turn claims insight into practical recommendations, while listening to feedback from customers and brokers so we can keep improving the service we provide.

We welcome everyone wholeheartedly

We’ve got a truly diverse, genuinely inclusive work environment. We comfortably and confidently bring our whole selves to work, because we know we’ll be respected, valued and accepted whoever we are. Our Employee Resource groups are safe spaces for people to share their experiences, aspirations and suggestions about how we do things.

Accessibility

We are located in the Leadenhall Building on Leadenhall Street (EC3V 4AB) and are situated on floors 17, 18, and 39. All of our floors are accessible by lift, and there are building staff on hand to point you in the right direction.

The closest train / underground / DLR links are: Liverpool Street Station (7 mins), Bank Station (6 mins), Fenchurch Street Station (6 mins), Aldgate Station (7 mins).