We’re looking for a Claims Specialist
About Brit
At Brit, we believe that the uncertainty of the future should never stand in the way of progress. That’s why we exist. To help people and businesses face the future and thrive. We are change-makers enabled by a global workforce who collaborate to deliver a risk service. A team empowered to help our customers not only to survive the risks they face, but to stay on the front foot and keep moving forward. We believe the uncertainty of tomorrow isn’t something to fear but to seize; that it’s full of potential. Not only for our customers but our employees too.
We might write the future of risk for our brokers and clients, but we would love to help you write your future at Brit: a future based on not just progressing but on thriving – both professionally and emotionally. If you’re looking for a place to make a real difference read on.
What you’ll be doing
As a Claims Specialist you'll be a lead technical claims expert for a specific class, or classes, of business within BGS Claims. You'll manage a portfolio of large, litigated or complex claims, developing effective case strategies, maintaining timely and accurate reserving, and using claims insight to help shape underwriting performance. Working closely with the Head of Claims and Claims Managers, you'll help deliver consistent best practice across the team.
You'll provide expert advice to underwriters, clients, brokers and colleagues, bringing foresight and sound judgement to the investigation, reserving and settlement of claims. You'll oversee major and complex claims, help resolve indemnity issues, and tailor established approaches to new and emerging situations. You'll also build strong relationships across Underwriting, Actuarial, Distribution, Finance and Legal, as well as with clients and brokers.
You'll use file reviews, audits, leakage analysis and portfolio trends to improve claims outcomes and operational effectiveness. Alongside influencing claims strategy, you'll support the development of colleagues through coaching, mentoring and training. To thrive in this role, you'll bring strong technical claims experience, ideally from specialty, commercial or London Market business, together with a solid understanding of insurance contracts, legal principles, case strategy, reserving and settlement negotiation. You'll combine commercial awareness with confident communication, stakeholder management and a continuous improvement mindset.
We welcome everyone wholeheartedly
We’ve got a truly diverse, genuinely inclusive work environment. We comfortably and confidently bring our whole selves to work, because we know we’ll be respected, valued and accepted whoever we are. Our Employee Resource groups are safe spaces for people to share their experiences, aspirations and suggestions about how we do things.
Accessibility
We are located in the Leadenhall Building on Leadenhall Street (EC3V 4AB) and are situated on floors 17, 18, and 39. All of our floors are accessible by lift, and there are building staff on hand to point you in the right direction.
The closest train / underground / DLR links are: Liverpool Street Station (7 mins), Bank Station (6 mins), Fenchurch Street Station (6 mins), Aldgate Station (7 mins).
The nearest bus stop is St Mary Axe (Stop LR or Z), which is located just outside the building.
If you have any other questions regarding accessibility, please ask.
