Business Development Manager

Job Description

Company Description

Brew Digital is a team of problem solvers, made up of designers, developers, digital marketers, and project managers who keep everything running smoothly.

Brew Digital works with an array of clients, offering expertise across website design, creative, and digital services. We are also the in-house agency for our parent company - The Adaptavist Group; a family of brands that combine people, processes, and technology to make businesses better. The Group is on a mission to ignite lasting change in the way we work.

The offices in Norwich and London are a vibrant and welcoming space designed for collaboration and creativity. We have a hybrid working style so our team is based both locally and remotely. Regardless of location, this is a diverse and talented team that prides themselves on their warm and welcoming culture.

What we offer you

We offer a very generous holiday (PTO) allowance, trusting you to take vacation time that suits your personal life, alongside flexible working hours that empower you to work when it best fits you and your team. We provide MacBooks to all employees and additional support for fully remote workers to set up their home offices.

Our exceptional Time Away Policy includes 26 weeks of fully paid leave for birthing parents, 13 weeks for non-birthing parents, and extended leave for adoption, IVF, surrogacy, elective egg freezing, and women's health needs such as menopause, menstruation, endometriosis, and PCOS.

Our trusting, flexible, remote-first way of working means that work can fit around your life, rather than your life fitting around work.

Read our full list of benefits in the UK

Job Description

About the role

Brew Digital is on a growth journey - we’ve proven our creative and technical excellence, and now we’re ready to scale. We’re looking for our first dedicated Business Development Manager to take ownership of a strong, active pipeline and turn opportunity into momentum. This is a rare chance to shape the sales function of a growing digital agency backed by a global tech group.

As the Business Development Manager you will take full ownership of the sales pipeline, cultivating relationships with new and existing clients and driving growth across digital marketing, design, and web development services. You’ll be the linchpin connecting client needs with our talented delivery teams - playing a key role in shaping Brew Digital’s next phase of expansion. Your success will directly influence how the agency grows and evolves.

You will play a key role in growing the business and will report directly to the Senior Management Team. You will have strong communication, negotiation and selling skills, and knowledge of digital marketing.

What we value

• Integrity: We never win work by overpromising or misleading.

• Collaboration: We sell as a team — every success is shared.

• Curiosity: We’re always learning, improving, and adapting.

• Pride: We care deeply about the quality of our work and the experience we deliver.

What you'll be doing

Sales & Business Development

• Leading the response to inbound enquiries, rapidly triaging opportunities and engaging potential clients.

• Building rapport quickly and guiding prospects through discovery, scoping, and proposal stages.

• Developing and executing outreach strategies — including networking, events, social media, and direct engagement.

• Negotiating contracts and agreements that deliver value for clients and profitability for Brew Digital.

• Accurately forecasting and reporting progress, performance, and pipeline insights to leadership.

Customer Relationship Management

• Building strong, lasting client relationships based on honesty, transparency, and trust.

• Preparing and delivering persuasive sales presentations, proposals, and tenders.

• Working closely with project and delivery leads to ensure a smooth handover and excellent client experience.

Collaboration & Strategy

• Partnering with Marketing to refine campaigns and lead-generation initiatives.

• Contributing insights from client conversations to shape Brew Digital’s go-to-market strategy.

• Helping to define and improve sales processes, CRM use, and reporting standards.

Market Awareness

• Staying ahead of digital marketing, design, and web development trends.

• Understanding competitors and market shifts, ensuring Brew Digital’s offering stays distinctive and relevant.
  

Qualifications

What we're looking for

• Personal Attributes: Highly motivated, proactive, resilient, and able to work independently and manage time effectively in a fast-paced environment.

• Soft skills: Effective communication, active listening, critical thinking, adaptability, and problem-solving are crucial for connecting with clients and addressing their needs.

• Commercially minded: Strong understanding of how to price, position, and negotiate for mutual success.

• Collaborative by nature: Works seamlessly with delivery and marketing teams to present cohesive solutions.

• Sales skills: Proposal creation, presentation, negotiation and closing deals.

• Digital marketing knowledge: A foundational understanding of services like digital marketing, design and web development.

• Proven ability to convert leads into long-term client relationships in a creative, digital, or marketing services environment.

A few nice to haves

• Experience building or refining sales functions in a growing agency.

• Proficiency with CRM software (specifically Hubspot) for managing customer data and performance tracking.

• Understanding of inbound marketing and content-led lead generation.

• Experience in consultative or value-based selling.

• Analytical skills: Ability to analyse data and report on sales performance.

Additional Information

Please note, this is a remote role open to applicants based in the United Kingdom. Candidates must have current right to work in the UK. Unfortunately, we are unable to consider applicants based outside the UK for this position.

Not ticking every box?
That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Brew Digital, part of TAG, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply, even if you don’t have everything that's listed just yet.

Drop us your application, we’d love to hear from you!

What to expect

We have published some support on Interviewing with us to try to alleviate any pre-interview anxieties, here you’ll find information to help you prepare and ace an interview at TAG.

You can read them here

Equal opportunities for everyone

At The Adaptavist Group, we are committed to promoting a diverse and inclusive community and believe this positively impacts both the creation of our innovative products and our delivery of bespoke solutions to our global customers and our own unique culture. We encourage all qualified applicants, regardless of age, disability, race, sexual orientation, religion or belief, sex, gender identity, pregnancy and maternity, marriage, and civil partnership status. From our family-friendly policies to our flexible work environment we offer a range of benefits and policies in order to support staff from all different backgrounds. If you have any questions, please do ask us.

Check out our WORK180 page

Check out our Flexa page

We look forward to your application!