Senior Account Manager

Job Description

The discipline of Account Management exists to create an environment for great work to thrive. Account Management sets the tone, pace and means of working. Account people have to weigh and balance client needs with agency ambitions to determine the vision and then make sure everyone is clear on that vision and how to get there. Despite the title, Account Management doesn’t manage accounts; they ultimately drive businesses.

This role is responsible for the day-to-day running of projects and relationships, supporting the Account Director in leading the business and ensuring clarity, momentum, and high standards across all outputs.

Essential Functions

• Act as a key day-to-day client contact, building strong working relationships and trust

• Lead project delivery across multiple workstreams, ensuring timelines, budgets, and quality standards are met

• Translate client needs into clear briefs and actionable next steps for internal teams

• Collaborate closely with strategy, creative, and production to deliver integrated, high-quality work

• Contribute to strategic thinking and creative development with a clear, informed point of view

• Ensure the internal team understands client objectives, priorities, and business context

• Support the Account Director in managing workflow, resourcing, and project planning

• Proactively identify risks, challenges, and opportunities, and help drive solutions

• Maintain strong attention to detail across all deliverables

• Support junior team members and contribute to a positive, collaborative team environment

Qualifications

• Relevant experience in account management within a creative or integrated agency

• Strong project management and organisational skills

• Excellent written and verbal communication skills

• High attention to detail and strong client-service orientation

• Ability to manage multiple projects in a fast-paced environment

• Collaborative mindset with the ability to influence across teams

• Commercial awareness and understanding of project finances

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.