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Working at Vodafone

  • Company employees
    85,887

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Office locations

Join VodafoneThree as a Design Engineer in UK Technology, home-based with full-time hours (37.5 hours per week, Monday to Friday). You will validate, design, and plan customer solutions over the Vodafone network while bridging Sales and Delivery.

Requirements

  • Experience in a telecommunications environment and understanding of customer solution technologies.
  • Proficiency in Microsoft Office packages including Excel, Word, Outlook, PowerPoint, and Visio.
  • Clear and concise verbal and written communication skills.
  • Mandatory ability and willingness to undergo and obtain Secure Vetting (SC) clearance.
  • Advantageous: Experience on order and inventory applications such as Amdocs, Cramer, and MORI.
  • No specific degree requirement or minimum years of experience stated.

Skills & Responsibilities

  • Telecommunications experience: Apply domain knowledge to validate, design, and plan restricted and non-restricted customer solutions over the network.
  • Technical and product knowledge: Manage a workstack of complex tasks across multiple systems to build services defined by the product portfolio.
  • Order and inventory applications: Create and place accurate orders with suppliers using systems such as Amdocs, Cramer, or MORI where applicable.
  • Microsoft Office proficiency: Utilise tools like Excel, Word, and Visio to support solution design, documentation, and stakeholder collaboration.
  • Potential transition routes: People from network operations, telecommunications service delivery, or technical support roles may bring relevant networking and customer solution skills, alongside meeting mandatory security clearance requirements.

Job description

Location: Homebased
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working hours: Full time 37.5 hours per week – Monday to Friday

Security Clearance: This position requires the ability & willingness to undergo and obtain a Secure Vetting (SC) clearance.

Homebased

Our homebased working means you’ll work from home almost all the time and come together on certain occasions during the year to be creative, collaborative and simply connect. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.

Who We Are

We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.

We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.

We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.

Why VodafoneThree

Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.

We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.

Join our Vodafone Business Technology Solutions team, where we support businesses of all sizes with world-class technology solutions. We design and develop our Fixed Line solutions, drive efficiency through automation and AI, and implement it all directly with our customers.

What you’ll do

Vodafone Business Technology Solutions is the function of Vodafone UK accountable for delivering fixed and converged communication solutions for Enterprise customers. We play a critical role in enabling customers to do business in an increasingly connected world.

As a Design Engineer in UK Technology your key responsibility is the validation, design and either planning of restricted and non-restricted customer solutions over the Vodafone network. You will play a critical role in delivering against our customer commitments, incorporating all access planning tasks.

Apply now
Vodafone

VodafoneThree - Design Engineer

Remote
Excellent basic salary plus bonus and Vodafone benefits

The functions key responsibility is the validation, design and build of restricted and non-restricted customer solutions over the Vodafone network. The right person for this role will have the ability to manage a workstack of complex tasks across multiple systems to build services as defined by our product portfolio. This position is an important bridge between Sales and Delivery ensuring we process accurate services as per the agreed design with the customer. Skills required include knowledge of fixed networks and products, understanding of solution design to plan effectively and ability to create and place accurate orders with our suppliers.

Vodafone is on a constantly adapting digital journey, having the skills to balance operational performance against proactive continuous improvement will add to your success in this team. Aside from your daily tasks you will collaborate with the wider access function and our stakeholders to input and support future ways of working, key customer projects and escalation root cause analysis.

Key accountabilities:

  • Holistic Perspective - Balances technical, customer, and business viewpoints to inform decisions and direction.
  • Follows direction for Complex Work - adheres to process/guidance for ambiguous, high profile, or high-impact
  • Problems and projects
  • Active Presence - Respected opinion in discussions due to knowledge, clarity of thought, and ways of working.
  • Technical Knowledge - Fully competent in your field and are trusted to represent their area/discipline/product

Who you are

  • Experience in a telecommunications environment and a clear understanding of technologies used to deliver customer solutions
  • Proven ability to use Microsoft Office packages (Inc. Excel, Word, Outlook, PowerPoint, and Visio).
  • Clear and concise communications skills both verbal and written to support role
  • Experience on order and inventory applications such as Amdocs, Cramer, MORI is advantageous
  • SC clearance or eligibility is mandatory for this role

Worried that you don’t meet all the desired criteria exactly?
We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What we offer

We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.

Need to Know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/reasonable-adjustments/) for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.

#VodafoneThree
#LI-Remote

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