(VF-JA) HR Services Specialist

Job Description

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

Who you are

• An individual with an MBA background, specialising in HR, Marketing, Business Analytics, or Operations
• Someone who demonstrates strong communication and interpersonal capabilities
• Comfortable working with data, numbers, and structured processes
• Proficient in MS Excel and MS PowerPoint, with a strong ability to work with data and prepare clear, effective presentations
• A problem-solver with an adaptable and learning-oriented mindset
• Detail-focused, reliable, and committed to quality and timely delivery

What you’ll do

• Gain practical exposure to core business and operational activities within a fast-paced corporate environment
• Support data tracking, reporting, and analysis to assist teams in monitoring performance and outcomes
• Contribute to process improvement initiatives through structured problem-solving and analytical thinking
• Partner with multiple stakeholders across teams to ensure smooth day-to-day execution
• Maintain a strong focus on accuracy, operational discipline, and efficiency
• Use insights derived from data to support informed and effective business decision-making
• Build a comprehensive skill set that brings together operations, analytics, and business understanding

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What skills you'll learn

• Business operations within a global shared services environment
• Cross-functional collaboration across diverse, multicultural teams
• Data-driven thinking and structured problem-solving
• Operational discipline, process management, and stakeholder engagement
• Techniques to enhance efficiency, accuracy, and overall stakeholder experience

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.