Reward Services Professional

Job Description

Why this job matters

The HR Operations Analyst supports the delivery of people processes and practices across BT Group, contributing to the smooth execution of HR operations such as payroll, HR systems, HRIS management, and data analysis related to employment, employee relations, employment practices and procedures and recruiting.

What you’ll be doing

1. Supports the implementation of related people strategies and standard operating procedures to support the achievement of the overall organisational strategic and operational objectives.
2. Supports in the delivery of processes and procedures for the organisation and ensures timely and accurate reporting of information.
3. Contributes to the implementation of standard operating procedures, aligning people practices with business and operational objectives.
4.Assists in the delivery of timely and accurate HR reporting, supporting data integrity and decision-making.
5. Undertakes end-to-end processes and systems to best requirements, operational needs and best value.
6. Undertakes activities that contribute to the implementation of organisational policies and procedures, ensuring required updates in policy are included, and the mission and strategic vision are clearly communicated.
7. Contributes to process improvement initiatives, identifying opportunities to enhance efficiency and consistency in HR operations.
8. Contributes to the delivery of specified function personnel record keeping related to matters such as new hires, employee reviews, promotions, transfers and separations. Ensures that personnel records meet all standards of accreditation.
9. Collaborates with P and C colleagues and stakeholders, supporting the delivery of people programmes and ensuring smooth execution of operational tasks.
10. Maintains awareness of operational trends and tools, contributing to the evolution of HR service delivery.

The skills you’ll need

Regulatory ComplianceData AnalysisCommunicationKPI/Metric MonitoringIssue ResolutionChange ManagementPerformance ManagementBusiness Process ImprovementStakeholder ManagementPolicy DesignProject/Programme ManagementDecision MakingHR OperationsGrowth MindsetInclusive LeadershipAgile Methodologies

Our leadership standards

Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.