UI/UX Designer-VB

Job Description

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

Role Purpose

The UI/UX Designer is responsible for researching, designing, and optimizing intuitive and visually compelling digital experiences across web, mobile, and enterprise applications. The role ensures that products and solutions are user-centered, accessible, and aligned with business objectives, technical constraints, and brand standards.

The UI/UX Designer collaborates with Product Owners, Business Analysts, Front-End Developers, Full Stack Developers, CRM Consultants, and stakeholders to transform requirements into engaging and effective user experiences.

Key Accountabilities

User Experience Design

• Conduct user research, interviews, surveys, and usability testing.
• Develop personas, journey maps, service blueprints, and information architecture.
• Translate business and user requirements into intuitive workflows.
• Identify opportunities to improve usability and adoption.

User Interface Design

• Create wireframes, mockups, prototypes, and high-fidelity designs.
• Define design systems, style guides, and reusable components.
• Ensure consistency with corporate branding and design standards.
• Design responsive interfaces for desktop, tablet, and mobile.

Collaboration & Delivery

• Work closely with developers to ensure accurate design implementation.
• Support sprint planning and backlog refinement.
• Participate in design reviews and user acceptance activities.
• Provide design assets and specifications.

Core Competencies

• 3–6 years of experience in UI/UX design.
• Strong portfolio demonstrating web and mobile design work.
• Deep understanding of user-centered design methodologies.
• Strong visual design and interaction design skills.
• Knowledge of accessibility and responsive design.
• Strong communication and facilitation skills.
• Excellent command of English.

Must have technical/professional skills

Design Tools knowledge and proficiency

• Figma , Adobe XD, Sketch, Miro, Zeplin, Canva

Research & Testing

• Usability testing tools
• Heatmap and analytics tools
• Survey and feedback platforms

Knowledge Areas

• Design Thinking
• Information Architecture
• Interaction Design
• Accessibility (WCAG 2.1/2.2)
• Responsive Design
• Design Systems

Qualifications

• Bachelor’s degree in Design, Human-Computer Interaction, Computer Science, or related field.
• Certifications in UX/UI or Design Thinking are an advantage.

Behavioral Competencies

• Creativity and Innovation
• Customer Centricity
• Collaboration
• Attention to Detail
• Communication and Presentation Skills
• Problem Solving
• Continuous Learning

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.