Senior AI & Automation Engineer

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
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About this role

We are seeking a Senior AI & Automation Engineer to join our Tools Engineering & Operation function within the TSSE Cognitive Centre of Excellence. This role is pivotal in delivering robotic process automation (RPA) solutions across both market-leading and in-house platforms. The individual will be responsible for designing and developing automation processes, integrating solutions with target applications, and leading communications with internal teams and customers. The role demands a strong technical foundation, leadership capabilities, and the ability to work in agile, distributed environments.

What you’ll do

• Translate process documentation into development modules through solution design documents.
• Lead customer communications to understand and deliver on business needs.
• Integrate RPA solutions with target applications effectively.
• Support and mentor team members to achieve business and team objectives.
• Contribute to the delivery of automation projects across multi-disciplinary areas.

Who you are

• Holder of a technology-related degree.
• Minimum of 3 years’ experience in software development, including at least 1 year with UI Path.
• Proficient in C#/VB .Net and certified in Advanced UI Path.
• Strong understanding of object-oriented programming and workflow-based logic.
• Experienced in working within international, distributed teams.
• Skilled in stakeholder engagement and influencing across various organisational levels.
• Demonstrated ability to prioritise tasks and manage project milestones.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

• Opportunity to work on cutting-edge automation technologies and platforms.
• Exposure to cross-functional and international project teams.
• A collaborative environment that values innovation and continuous improvement.
• The chance to influence and shape automation strategies within a global organisation.

What skills you will learn

• Advanced RPA development and integration techniques.
• Agile delivery methodologies within a global tech environment.
• Leadership and mentoring skills in technical teams.
• Strategic thinking and problem-solving in automation contexts.
• Enhanced communication and stakeholder management across diverse teams.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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