Research Sr.Specialist

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

Role Purpose

Works on providing the organization with the market understanding and supporting management decisions leading to market revenue leadership. This would be achieved through providing research insights & intelligence leading to world class customer understanding & analysis as well as recommending the necessary course of actions based on in-depth analysis for market.

Job Profile

- Being a market sensor enhancing the interpretation of market forces & consequences with financials of the company.
- Driving the strategy and decision making process through delivering powerful and actionable data-driven marketing insights.
- Act as the consumer champion through building and enhance the platform for customer experience touchpoints monitoring both inside and outside of the commercial team (technology, customer care, retail, distribution)
- Providing commercial segment regularly with their performance measurement based on research trackers and adhoc projects.

Comptencies and Qualifications

Core competencies, knowledge and experience:
- Very good analytical skills.
- Very good Presentation skills
- Attention to detail.
- Creative
- Self-motivated.
- Ability to maintain focus and drive over prolonged development periods.
- Ambition.
- Excellent command of English
Must have technical / professional qualifications:
- From 3-7 years of Research experience.
- Research agency background is a plus.
- Very strong statistical Analysis background.
- Structured approach to gathering and representing data
- Strong communication and negotiation skills.

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.