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Working at Mars

  • Company employees
    4,000 In the UK
  • Gender diversity (m:f)
    57:43

Hiring in

  • Africa
  • Americas
  • Asia
  • Europe
  • Australia
  • New Zealand

Office locations

Join our team in Shanghai as a Consumer Market Insight Manager on a full-time basis. You will lead consumer and market research, uncover growth opportunities, and partner with data teams to drive decision-making and innovation.

Requirements

  • 5+ years of experience in CMI, Consumer Research, Analytics, Strategy, or related functions.
  • Experience in FMCG, Consumer Health, Retail, or Mom-Baby industries preferred.
  • Strong ability to influence business decisions and senior stakeholders.
  • No specific degree requirement stated in the posting.

Skills & Responsibilities

  • Data analytics and insight generation: Drive consumer, customer, and market research to uncover growth opportunities and monitor market dynamics.
  • Strategic thinking: Partner with CRM, Digital, and Data teams to support segmentation, journey mapping, and loyalty insights.
  • Storytelling and executive communication: Lead concept, communication, and consumer validation studies to accelerate innovation and business decisions.
  • Consumer centricity: Champion consumer-centric thinking across the organization by introducing new methodologies and AI-enabled approaches.
  • Potential transition routes: People from Market Research Analyst or Consumer Insights Strategist roles may bring analytical and research skills, alongside meeting general strategy requirements.

Job description

Job Description:

Key Responsibilities

Drive Consumer & Market Understanding

• Lead consumer, customer and market research to uncover growth opportunities.

• Monitor market dynamics, competitors and emerging pet owner trends.

Enable Data-Driven Growth

• Partner with CRM, Digital and Data teams to leverage first-party data.

• Support segmentation, journey mapping, engagement and loyalty insights.

Accelerate Innovation & Decisions

• Support innovation pipeline through insight-led opportunity identification.

• Lead concept, communication and consumer validation studies.

Build Insight Capability

• Champion consumer-centric thinking across the organization.

• Bring new methodologies, tools and AI-enabled approaches to insights.

What Are We Looking For?

Experience

• 5+ years in CMI, Consumer Research, Analytics, Strategy or related functions.

• FMCG, Consumer Health, Retail, Mom-Baby industry experience preferred.

• Strong ability to influence business decisions and senior stakeholders.

Capabilities

• Strategic thinking and business acumen

• Consumer centricity and curiosity

• Data analytics and insight generation

• Storytelling and executive communication

• Collaboration, learning agility and growth mindset

Apply now
Mars

Consumer Market Insight Manager

Shanghai

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