Qualification Specialist

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this role

We are seeking a Qualification Specialist to act as the front door for incoming business opportunities. This role ensures that deals are routed to the right process and team, while providing maximum awareness of background, details, and strategy. You will monitor pipelines, pre-qualify opportunities, and influence stakeholders to accelerate the bidding process and improve commercial outcomes.

What you’ll do

• Track and manage the pipeline of incoming deals through CRM systems and ticketing tools.
• Qualify and pre-qualify business opportunities by assessing data quality and availability.
• Make bid/no-bid decisions based on portfolio knowledge and strategic considerations.
• Route opportunities to the appropriate commercial process and engage relevant stakeholders.
• Monitor support request queues and allocate tasks to the correct teams.

Who You are

• Degree in Finance, Accounting, or a related field.
• 2–3 years’ experience in a sales-driven environment, preferably in telecommunications.
• Strong analytical and decision-making skills with attention to detail.
• Excellent communication skills (verbal and written) and ability to lead calls or video conferences.
• Proficient in Microsoft Excel and Word; experience with CRM systems (preferably Salesforce).
• Ability to prioritise tasks and work effectively in a fast-changing environment.

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

• Opportunity to work in a dynamic, global organisation with exposure to commercial strategy and decision-making.
• Collaborative environment that values innovation and continuous learning.
• Access to advanced tools and processes in the telecommunications industry.

What skills you will learn

• Advanced qualification and triage techniques for commercial opportunities.
• Strategic decision-making in bid/no-bid scenarios.
• Stakeholder engagement and influencing skills across multiple business functions.
• CRM and pipeline management best practices.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.