Commercial Specialist

Job Description

Closing Date: 21/01/2026

Location: London, Manchester

Why this job matters

This role drives commercial and trading performance for the Wholesale Fixed Partner segment within BT Wholesale, aligned to the MTP and business strategy. It delivers actionable insights through performance analysis to identify opportunities, address gaps in the P&L, and set trading priorities with internal and external stakeholders.

What you’ll be doing

• Develop and analyse financial models for new and existing customer agreements

• Design and govern commercial offers to support new business growth and partner retention

• Lead negotiations on complex wholesale contracts with customers and senior internal stakeholders (up to Director level)

• Assess and structure deals, including comprehensive risk analysis

• Deliver actionable commercial insight and reporting to improve P&L performance

• Collaborate cross-functionally with Sales, Finance, Product and Proposition teams to align with commercial strategy

• Present deal structures and commercial strategies through formal governance for senior approval

• Identify pricing and contractual risks and recommend mitigation strategies

• Conduct detailed financial, profitability and cost-benefit analysis of wholesale agreements

• Drive initiatives to increase customer adoption of full fibre products

The skills you’ll need

• Strong commercial acumen with excellent numerical and analytical capability

• Proven experience in financial analysis, forecasting revenue and assessing profitability

• Confident and effective negotiator, comfortable engaging senior internal and external stakeholders

• Good understanding of fixed connectivity products and wholesale market dynamics

• Clear and persuasive communicator with strong cross-functional collaboration skills

• Experience structuring complex deals and leading contract negotiations

Here are some of the great benefits we offer

• 10% on target bonus
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• 25 days annual leave (not including bank holidays), increasing with service
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks carer’s leave
• World-class training and development opportunities
• Option to join BT Shares Saving schemes.

Our working model

Hybrid policy: Three in the office, two remote

About us

BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.

Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.

While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.

Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.