National Account Manager

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this role

We are seeking an experienced sales professional to manage and grow a portfolio of strategic mid-market accounts within Vodafone Ireland. This role focuses on building a robust sales pipeline, understanding customer business objectives, and delivering tailored digital connectivity and communications solutions. Based in Dublin and reporting to the Inside Sales Manager, this position plays a key role in supporting the SME Champion Strategy through proactive account development, consultative selling, and long-term customer partnership.

What you’ll do

• Own and deliver an account plan aligned to the “Protect & Nurture” pillar of the SME Champion Strategy within Vodafone Ireland
• Systematically landscape assigned accounts to understand business goals, decision-makers, and growth opportunities
• Build and manage a sales pipeline of at least 3x annual sales quota
• Identify and progress opportunities across Mobility, Fixed, Mobile Broadband, Unified Communications and Security
• Engage customer buying centres through outbound calling, social selling, and marketing-led campaigns
• Act as a trusted advisor, influencing long-term customer strategy and solution design
• Develop and manage contract strategies to maximise reach and value across the account base
• Coordinate proposal and contract requirements, including pricing, credit terms, and procurement processes
• Collaborate closely with Solutions Sales, Marketing, and in-country service teams to deliver customer outcomes
• Support marketing initiatives, events, and growth-focused campaigns
• Respond to tenders by coordinating internal stakeholders and developing strong procurement relationships
• Provide accurate forecasting, pipeline visibility, and performance reporting to the line manager
• Manage ongoing customer relationships to enable retention and cross-sell opportunities

Who you are

• An experienced B2B sales professional with 4+ years in a comparable role
• Confident working in a fast-paced, target-driven environment with a consultative approach
• Skilled in managing complex customer relationships and engaging stakeholders up to C-suite level
• Commercially aware, with strong understanding of sales cycles, contracts, and project dynamics
• An effective communicator with excellent presentation and influencing skills
• Organised, analytical, and comfortable making sound decisions under pressure
• Motivated, resourceful, and proactive in identifying and developing new opportunities
• Committed to delivering high-quality customer experiences and resolving service issues constructively

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

• Opportunity to work with a diverse portfolio of mid-market customers across Ireland
• Exposure to a broad range of digital, connectivity, and security solutions
• A collaborative environment with strong cross-functional support
• The chance to influence customer strategy and deliver visible commercial impact
• Career development within a global organisation focused on innovation and growth

What skills you will learn

• Advanced strategic account planning and pipeline management
• Deepened expertise in digital connectivity, unified communications, and security solutions
• Stakeholder management across complex buying centres and procurement environments
• Contract negotiation and tender response coordination
• Data-driven forecasting and performance reporting

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference

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