MIS Specialist

Job Description

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

Role purpose:
To assist CBU-MIS Manager in managing his roles in of providing good quality, timely, accurate and relevant organized data from VTPlc internal information systems to the relevant teams in the company.
Key accountabilities and decision ownership
- Provide accurate and timely data for business analysis and decisions
- Assist in developing and maintaining periodic standard and ad hoc reports that addresses recurring or once off requests from your customers
- Plan, monitor and conduct analysis of subscribers, Revenues and usage across all dimensions such as product subscriptions, campaign, performance, demographic profiles and reload patterns to identify trends and make recommendations to improve product performance.
- Maintain security, access and quality of VTPlc information infrastructure and records entrusted to the CBU-MIS team.
- Support team member to have relevant level of skills necessary for department day to day operations.
Core competencies, knowledge and experience
Must have technical / professional qualifications:
- A degree in Computer Science /Other relevant computer related course and skills relating to database querying / programming languages
- Strong database querying skills.
- Strong Spread sheet and presentation skills.
- Strong Analytical and statistical analysis skills
- High Interpersonal Skills
At least 1 year previous experience in similar function.

Key performance indicators:
• Timely availability of “Accurate” requested reports.
• Ability to comfortably work and deliver high quality output in your Manager’s absence.
• Safety of company records in terms of security against loss of data, confidentiality, hacking and other IT related security issues.

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.