Marketing Manager - VBU Academy

Job Description

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

The role is responsible for implementing and managing the Vodafone Business Academy, aiming to build a culture of learning and support organizational transformation, ensuring the comprehensive design, delivery, and evaluation of training e certification programs. This includes conducting learning needs analyses and defining the overall training, development, and accreditation strategy to align with business priorities and long-term objectives. Also drives indirect partners enablement strategies by designing and delivering training content and capacity-building programs for third-party partners.

• Implements and manages the Vodafone Business Academy, overseeing the end-to-end design, delivery, and evaluation
• Conducts learning needs analyses and defines the overall training, development, and accreditation strategy to address business priorities and long-term objectives
• Acts as Single Point of Contact (SPOC) for skilling and upskilling initiatives related Vodafone Business products and services across all Vodafone Business teams and strategic stakeholders
• Drive partner enablement strategies, ensuring the design and delivery of training content and capacity-building programs for third-party partners
• Establishes governance framework and performance metrics to monitors and evaluates the impact and effectiveness of training program Collaborates closely with executive leadership and cross-functional teams to embed a culture of learning, support organizational transformation, and anticipate future capability requirements

Who you are

• University or College Degree in Marketing, management, or other relevant fields
• Professional Certifications: Relevant professional qualifications or certifications in learning and training areas
• Project Management Experience: Demonstrated experience in managing, controlling, and monitoring projects, ensuring compliance with best practices and successful delivery within expected quality, budget, and SLAs (Service Level Agreements)
• Adaptability to Changing Conditions: The ability to adjust to new conditions, work priorities, and organizational needs is crucial for maintaining productivity and effectiveness in a dynamic environment
• Customer Orientation: A strong focus on understanding and meeting customer needs, ensuring a positive customer experience, and maintaining high levels of customer satisfaction
• Excellent Communication Skills: Proficiency in both written and verbal communication is essential for effectively conveying information, collaborating with team members, and engaging with stakeholders

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

• Hybrid Work Model - Flexible hybrid work model with 8-10 in-office days per month, managed by team leaders
• Vodafone Products and Services - Employees get a mobile phone, free communication plan, data card, and various discounts on services and products
• Recognition - Recognition programs for innovative, creative, high-potential employees and exemplary behaviors
• Health and Well-being - Well-being Program offers nutrition and psychological consultations, webinars, workshops, and discounts on various services and products
• Learning - Access to Communities of Practice and a customizable digital training platform with high-quality content (namely Harvard Business Publishing and Skillsoft)
• Local and International Mobility - Internal recruitment with local and international rotation opportunities across departments and roles

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.