International Services Commercial Manager

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking a commercially astute individual to manage international wholesale services across Voice, IPX and Roaming for designated regions and accounts. This role is pivotal in applying cost and pricing strategies, executing routing plans, and supporting the evolution of wholesale products. The individual will influence traffic termination quality, support Vodafone OpCos in growing voice traffic, and ensure compliance with regulatory frameworks. The role demands strategic thinking, operational accountability, and proactive risk management to protect Vodafone’s interests.

What you will do

• Apply wholesale commercial strategies across designated countries and accounts.
• Establish cost baselines and floor prices for monthly pricing and target sell rates.
• Provide commercial oversight for voice, roaming and IPX services.
• Execute routing plans to optimise service quality and fulfil deal commitments.
• Drive profitable business growth and support the evolution of international services.
• Advocate for customer needs and deliver capabilities aligned with business goals.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

Who you are

• Minimum 10 years’ experience in international voice, roaming, IPX or wholesale services.
• Proven track record in negotiations and delivery of cost and margin targets.
• Strong understanding of sanctions, regulatory and tax frameworks in wholesale services.
• Holds a degree in Business or Mathematics.
• Demonstrates resilience, commercial acumen, analytical thinking, and persuasive negotiation skills.
• Capable of building credible relationships and assessing risk effectively.

What’s in it for you

• Opportunity to shape international commercial strategies and influence regional traffic quality.
• Exposure to high-impact decision-making across multiple Vodafone markets.
• Collaboration with cross-functional teams including Finance, Legal, Product and Anti-Fraud.
• A chance to contribute to the development of innovative wholesale products and services.
• Be part of a global organisation driving transformation in the telecom industry.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.