HR Services Advisor

Job Description

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

The HR Services Advisor provides end‑to‑end operational HR services and expert support to employees, managers and the business across all entities in Portugal. The role ensures accurate, compliant, and timely execution of core HR processes in line with global and local policies, labour legislation, and statutory requirements.

What you’ll do

Payroll & Compliance

• Deliver end‑to‑end payroll processing, including salary payments, tax and social security compliance, reconciliations, bonuses, overtime, and statutory reporting.

Employee Lifecycle Management

• Manage onboarding and offboarding processes, including employment contracts, remote working agreements, document control, final settlements, and equipment return.

Time, Attendance & Leave

• Administer time and attendance, absence management, and annual leave planning in compliance with company policies and labour regulations.

Benefits & Rewards Administration

• Operate and administer employee benefits, including mobile plans, meal cards, fuel cards, company vehicles, pension plans, and other local benefits.

Occupational Health & Wellbeing

• Coordinate occupational health activities, including medical appointment scheduling and fitness‑for‑work certification tracking.

Outsourcing & External Workforce Management

• Maintain and manage HR information related to outsourced workers and service providers.

Reporting & HR Systems

• Produce official and management HR reports, maintain data accuracy, and execute HR transactions using global and local HR systems.

AskHR Support & Advisory

• Provide guidance to employees and managers on standard HR processes, ensuring consistent application of policies and a high‑quality employee experience.

Who you are

• Strong knowledge about HR Process as well as with IT HR Systems – SF and Meta4
• Ability to compile and analyse data from multiple sources to generate consolidated insights that address business challenges.
• Evaluates options and outcomes to support informed, data‑driven decision‑making.
• Strong customer‑centric mindset, aligning services and solutions with business needs.
• Manages end‑to‑end service delivery, driving continuous improvement to ensure service quality and compliance with agreed SLAs.

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

• Hybrid Work Model - Flexible hybrid work model with 8-10 in-office days per month, managed by team leaders
• Vodafone Products and Services - Employees get a mobile phone, free communication plan, data card, and various discounts on services and products
• Recognition - Recognition programs for innovative, creative, high-potential employees and exemplary behaviors
• Health and Well-being - Well-being Program offers nutrition and psychological consultations, webinars, workshops, and discounts on various services and products
• Learning - Access to Communities of Practice and a customizable digital training platform with high-quality content (namely Harvard Business Publishing and Skillsoft)
• Local and International Mobility - Internal recruitment with local and international rotation opportunities across departments and roles

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.