FINANCE OPERATIONS ASSOCIATE - ORDER TO CASH - (1 year contract) - VOIS

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture #LI-Hybrid #_VOIS

About this Role

We are seeking a detail-oriented individual to join our Finance Shared Services team in Albania. This role focuses on transactional activities within the Accounts Receivable domain, ensuring accurate and timely processing of financial operations. If you have a background in finance and a keen eye for precision, this position offers an excellent opportunity to grow in a global organisation.

What you will do

• Create sales orders and post customer invoices/credit notes.
• Dispatch customer invoices and manage cash allocation and clearing.
• Process customer refunds and perform collections activities.
• Send statements of accounts and handle basic email queries.
• Support backup tasks during the absence of primary resources.
• Ensure all activities are completed with 100% accuracy and within agreed timelines.

Who you are

• Graduate or postgraduate in Business Administration, Economics, or Finance.
• 0–1 years of relevant experience in similar activities.
• Intermediate English proficiency and intermediate Italian proficiency for market support.
• Basic computer skills (Word, Excel) and strong team collaboration abilities.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

• Opportunity to work in a global shared services environment.
• Exposure to finance operations and cross-market processes.
• Collaborative and inclusive culture that values growth and learning.

What skills you will learn

• Advanced understanding of Accounts Receivable processes.
• Proficiency in financial systems and tools.
• Enhanced communication and problem-solving skills in a multinational setting.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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