Corporate Sales Executive (Strategic)

Job Description

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

Role Purpose

Generating/increasing revenue growth with existing/new corporate accounts in specific industry/segment/territory through selling VF voice products, services & fixed solution in Responsible for developing, winning, project managing and execution corporate network connectivity and voice/solution bids, with the main purpose of driving penetration in the accounts and increase customer satisfaction through a proactive, customized, personalized relationship.

Job Profile

• Sales Executive be responsible for managing account portfolio of 30-40Vodafone industrial accounts.
• Ensures delivery of all financial targets including revenue, connections for voice and data, market share and net margin contribution line with company vision and values.
• Ensures delivery of all financial targets including revenue and Total Contract Value (TCV), and gross margin
• Evaluates risks and threats appropriately across portfolio and revises plans where appropriate
• Ensure sales and Net Promoter Score (NPS) targets are achieved for the assigned accounts/Industry.
• Identify new sales opportunities and grow sales pipeline qualifying and developing opportunities through the sales cycle
• 3-4 Daily customers visits
• Introduces new innovations and concepts to key decision makers within the customer through relationship and stakeholder management of CEO’s and Sales Directors within all key clients. Understands up front through engagement at the right business level the customer’s strategic and operational issues.
• Gather and analyse data regarding competitor pricing and products and ensure that Vodafone products and services fit customer requirements in line with the marketing team.
• Establishes appropriate relationships with customers in Vodafone and leverages those relationships to ensure maximum financial return from Vodafone customers
• Focus on the customer experience and be sure that they are up to date with all new offers on time.
• Fill in and updates full accounts information on Siebel account profile on daily basis/after successful activation transaction.
• Fill market opportunities and schedules to identify specific targets and to project the number of contacts to be made Siebel calendar/forecasted accounts upon account status reports on Siebel.
• Plan and manage personal business portfolio/territory/business according to an agreed strategy with the segment manager.
• Monitor and maintain cross function activities (Fraud , activation, bidding ...)
• Submitting Performance Dialogue & evaluations (on time)
• Adheres to all company policies, procedures and business ethics code

Qualifications

• Identifies and qualifies up-selling sales opportunities to increase growth and revenue on customer accounts.
• Secure, manage and deepen the vodafone customer relationship with the long term focus of expanding the overall footprint/ penetration and introduction of innovative products and services.
• Updating Marketing team with the competitive new offers.
• Be able to operate at all levels within the customer organization with the highest levels of communication skills, converse professionally and ability of owning and solving customer issues whilst building excellent rapport to ensure the customer experience is maximized.
• Work together with Marketing & decision Support to ensure account strategies are understood and actioned for assigned accounts.

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.