Content Specialist - Experienced

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking a Digital Content Specialist to join our agile, multi-disciplinary team supporting the UK consumer market. The individual will create, update and maintain digital media assets including webpages, responsive emails, banners, and promotional content. This role is ideal for someone with strong content editing experience, excellent attention to detail and the ability to collaborate effectively across diverse teams while adhering to brand guidelines and digital standards.

What you will do

• Update and maintain relevant web pages to ensure accuracy and consistency.
• Conduct periodic reviews of digital content to uphold high-quality standards.
• Collaborate with subject matter experts to gather up-to-date, well‑structured information for publication.
• Recommend and implement process improvements that enhance customer journeys and overall experience.
• Contribute to cross-functional project work within the wider team.
• Utilise a Content Management System (including headless CMS environments) and support others in its use.
• Work within project management tools to manage tasks, revisions, and deadlines effectively.

Who you are

• You bring 3+ years of content editing experience.
• You have advanced proficiency in content management systems, ideally headless CMS platforms.
• You demonstrate strong business acumen with an understanding of customer needs and market dynamics.
• You possess excellent writing, verbal communication and project management skills.
• You show strong attention to detail and can work with precision, including during evening or night shifts.
• You can interpret creative briefs, apply brand guidelines and adjust tone of voice as required.
• You are highly organised with the ability to prioritise tasks and meet strict deadlines.
• You collaborate well across geographies, functions and teams.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

• The opportunity to work within an agile, multi-disciplinary team delivering high-impact digital experiences for a major international market.
• Exposure to innovative tools, digital design systems and industry-leading content practices.
• Collaboration with diverse teams across geographies, offering rich professional development.
• The chance to influence and improve customer journeys across multiple digital channels.

What skills you will learn

• Advanced CMS usage, including headless content platforms.
• Enhanced project and stakeholder management capabilities.
• Improved content accuracy, version control and digital asset governance.
• Skills in applying creative briefs effectively while balancing brand and business needs.
• Experience in cross-functional collaboration within a global organisation.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Alert

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Follow us on social media and #StayConnected

• LinkedIn: https://www.linkedin.com/company/vois/
• Facebook: https://www.facebook.com/voisglobal
• Instagram: https://www.instagram.com/voisglobal/
• Chat with our employees: https://lnkd.in/dpkrcvR2