BUSINESS ASSURANCE ANALYST - VOIS

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture #LI-Hybrid #_VOIS

About this Role

We are seeking a Business Assurance Analyst to deliver second-line Business Assurance services, primarily supporting Vodafone Ireland, by operating and continuously improving assurance controls and the leakage risk framework. This role turns complex data into actionable insights, partners closely with Finance, Commercial and Technology stakeholders, and supports the prevention and remediation of financial and operational leakage risks. The role also contributes to the wider VOIS Business Assurance service line through standardisation, automation and reuse of best practices.

What you will do

• Execute global and local Business Assurance controls in line with agreed schedules, ensuring complete and audit-ready documentation.
• Analyse multi-source datasets to identify anomalies, leakage signals and emerging risk trends.
• Communicate clear, evidence-based insights and practical recommendations to stakeholders.
• Drive agreed actions through to closure by aligning owners, timelines and escalation paths.
• Quantify and report financial value delivered through prevention, recovery and optimisation activities.
• Improve, automate and standardise controls, data quality and reporting using SQL, programming and BI tools.
• Contribute reusable assets and knowledge to the global VOIS Business Assurance community.
• Leverage AI-enabled capabilities to enhance analytical depth and operational efficiency.

Who you are

• A data-driven problem solver with strong analytical and critical thinking skills.
• Comfortable influencing and collaborating with diverse stakeholders across Finance, Commercial and Technology functions.
• An effective communicator who can translate complex analysis into clear, actionable outcomes.
• Motivated by continuous improvement, simplification and automation.
• Demonstrates integrity, accountability and disciplined follow-through.
• Experienced in advanced SQL and data analysis, with exposure to programming languages such as Python and BI or visualisation tools.
• Holds a degree in data science, computer science, engineering, finance, risk management, or equivalent practical experience.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

• Exposure to complex, high-impact assurance activities within an international telecommunications environment.
• Opportunities to collaborate with global stakeholders and contribute to a growing, centre-led Business Assurance service line.
• A hybrid working environment based in Tirana, supporting work–life balance.
• The chance to influence meaningful financial and operational outcomes through insight-led assurance.

What skills you will learn

• Advanced assurance control design and automation techniques.
• Deeper understanding of telecommunications revenue, cost drivers and risk frameworks.
• Enhanced stakeholder influencing and insight storytelling skills.
• Practical application of AI and advanced analytics in assurance and risk management.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Alert

Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.
#JDEnhancedByTARA

Follow us on social media and #StayConnected

• LinkedIn
• Facebook
• Instagram
• Chat with our employees: Click here