Vodafone • Pune, Maharashtra, India

Business Analyst - VOIS-Pune

8.4

/10

Transparency ranking

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Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this role

We are seeking a detail-oriented Business Analyst to support digital transformation projects within the Core Transport Operations function. The role involves working across multi-party, cross-functional teams to manage the full project lifecycle—covering pipeline coordination, requirements gathering, solution design alignment, RoI assessment, and delivery tracking. The individual will serve as a trusted partner in ensuring smooth project execution, timely communication, and accurate documentation across multiple domains

What you will do

• Coordinate internal and external stakeholders to manage the new project pipeline.
• Gather, document and maintain functional and non-functional project requirements.
• Support solution design and assist in quantifying delivery effort.
• Conduct RoI analyses by evaluating implementation effort against expected benefits.
• Contribute to business case creation and prepare supporting senior stakeholder presentations.
• Collaborate closely with external teams to progress delivery activities.
• Raise project demands and follow through until completion.
• Track project timelines, dependencies and blockers to ensure accountability.
• Manage stakeholder relationships across senior leadership.
• Support backlog and sprint management processes.
• Maintain project reporting frameworks and documentation.
• Strengthen knowledge management systems and drive communication of benefits.
• Identify bottlenecks or process gaps and propose improvements.
• Support technical challenge resolution with analytical insights.
• Participate in regular cross-entity meetings to align on project status.

Who you are

• Strong communicator with excellent written and verbal English skills.
• Experienced in project management with sound understanding of digital delivery lifecycles.
• Skilled in time management and capable of coordinating cross-functional teams.
• Numerically proficient with strong analytical ability.
• Familiar with telecommunications concepts or eager to develop domain knowledge.
• Competent in Excel, PowerPoint and digital workplace tools.
• Knowledgeable about business analysis fundamentals.
• Exposure to Power BI or Power Apps is beneficial.
• Possessing PRINCE2, SAFe or similar qualifications is considered advantageous.

Not a Perfect Fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What’s in it for you

• Opportunities to work on impactful digital transformation initiatives across cross-functional teams.
• Experience collaborating with both internal and external stakeholders in a global telecommunications environment.
• Exposure to business case creation, benefits management, and senior stakeholder communication.
• A chance to contribute to continuous improvements within project delivery processes

What skills you will learn

• Advanced business analysis techniques including requirements management and RoI modelling.
• Enhanced project management and agile delivery exposure.
• Skills in cross-functional collaboration and stakeholder communication.
• Experience in solution design coordination and digital transformation frameworks.
• Greater proficiency in analytical and documentation methodologies.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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