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VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture
About this Role
We are seeking a highly skilled Risk, Assurance and Controls Specialist to join our Controls Organisation team within VOIS. This role is part of the Second Line Assurance function, responsible for evaluating and enhancing the effectiveness of controls around high-risk Vodafone policies. The individual will lead assurance planning, supervise control testing, and provide actionable insights to policy champions and compliance officers across Vodafone Group and local markets. The position demands strong stakeholder management, a deep understanding of compliance frameworks, and the ability to drive improvements in control environments.
What you’ll do
Lead assurance planning and monitor testing activities across high-risk policies.
Supervise and perform quality reviews of control testing, ensuring accuracy and effectiveness.
Act as the primary contact for policy champions, providing feedback and improvement recommendations.
Track and report mitigation actions to close identified gaps.
Deliver high-quality reports and insights to senior leadership and compliance boards.
Contribute to building a strong risk community within the second line of defence.
Identify and implement best practices to enhance the review process.
Who you are
Chartered Accountant (preferred), Company Secretary, or equivalent professional qualification.
Minimum 3 years of post-qualification experience in quality assurance and compliance management.
Extensive experience in control testing, assurance planning, and stakeholder engagement.
Strong understanding of compliance policies and internal audit principles.
Excellent communication, analytical thinking, and project management skills.
Ability to work across geographies and time zones with a collaborative mindset.
Demonstrated ability to influence and inspire stakeholders.
Not a perfect fit?
Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
What's in it for you
Opportunity to work at the heart of Vodafone’s global compliance and assurance operations.
Exposure to high-impact policy reviews and strategic compliance initiatives.
Collaborative work culture with cross-functional teams across geographies.
Platform to influence and improve Vodafone’s control environment and risk management practices
What skills you will learn
Advanced control testing and assurance methodologies.
Strategic stakeholder engagement and compliance reporting.
Process improvement and risk mitigation planning.
Cross-cultural collaboration and change management in a global setting.
VOIS Equal Opportunity Employer Commitment
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
Join Us
At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
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Working at Vodafone
2 office days / week
A little flex time
Company employees:
85,887
Gender diversity (m:f):
61:39
Hiring in countries
Albania
Bulgaria
China
Czechia
Democratic Republic of the Congo
Egypt
Germany
Greece
Hungary
India
Ireland
Italy
Luxembourg
Malaysia
Portugal
Romania
Office Locations
Company benefits
UK (28), India (22), Egypt (21), Hungary (20), Romania (20), Albania (22), Turkey (14) days annual leave + bank holidays
Work from anywhere scheme – work for up to 20 days/year abroad (dependant on country)
Annual bonus – dependant on company performance
Employee discounts
Personal development days – once per quarter
Learning platform – access to Harvard Business Publishing, MIT Horizon and Skillsoft
Enhanced maternity leave – 16 weeks (paid) with a phased return to work over 6 months
Enhanced paternity leave – 16 weeks (paid) with a phased return to work over 6 months
Volunteer days – up to 5 days
Coaching – access to a free certified internal pool of coaches
Mentoring
Carer’s leave
Adoption leave – 16 weeks (paid) with a phased return to work over 6 months
Enhanced sick days
Mental health platform access
Mental health first aiders
Employee assistance programme
Complimentary Medical Services – 24/7 online doctor service
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