CRO Analyst

Job Description

We're looking for a CRO Analyst to join our BI & Analytics pillar within the Data Democratisation organisation at Virgin Media O2.

Experience of working in an online technical environment is highly desirable. We are specifically looking for curious, big-picture thinkers who can also deep dive into the details, as well as proactive, eager, self-motivated qualities.

You will be working in one of our Digital Sales CRO squads with a specific focus on existing web journeys to help solve our business problems.

This will involve tracking, analysing and improving our web journeys in order to improve the customer experience through AB testing & MVT. You will work in a fast-paced eCommerce / agile environment.

Who we are

The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too.

Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions.

Together, we are Virgin Media O2, and we can't wait to see what you can do.

Accessible, inclusive and equitable for all

Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.

The must haves

In order to be considered, you must have the following experience;

• Relevant work experience in a web analytical role with AB testing / MVT
• Strong SQL skills essential
• Data visualization experience, ideally using Tableau
• Logical analytical problem solver with great attention to detail

The other stuff we are looking for

We'd also love you to bring;

• Proactive self-starter who is curious about how to get the most from our data
• Ability to confidently engage their peers and stakeholders
• Strong communication, influencing and presentation skills

What's in it for you

Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.

Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.

Next steps

If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include a three stage interview process.

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you’re offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed.

Thanks for your patience and for showing an interest in joining the Virgin Media O2 family.

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