9.8

/10

Transparency Ranking

Trainline

TrainlineEmpolyee verified

Great journeys start with Trainline
top 3 scores:
79%

Mission

79%

Hours flexibility

79%

Autonomy

Trainline

Travel

We're building the world's no.1 rail platform while empowering greener travel choices, connecting people and places - jump onboard 🚆 💚

3 days/week at home

A little flex time

Transparency score
9.8

/10

This score gives you an insight into how transparent this company is about what it's really like to work there—from flexibility to values and more!

73%
FlexScore®

Based on 147 employee responses

We asked employees of Trainline what it's like to work there, and this is what they told us.

Location flexibility
73%
Employees are largely happy with their working location freedom
Hours flexibility
79%
Employees are largely happy with the flexibility in the hours they work
Benefits
70%
Employees are largely happy with the benefits their company offers
Work-life balance
70%
Employees feel that they can switch off quite easily from work
Role modelling
69%
Employees feel that most people work flexibly
Autonomy
79%
Employees feel that they can mostly manage how they get their own work done

Additional employee ratings
(these do not contribute to the FlexScore®)

Diversity
72%
Employees feel that the diversity is good and there are continued efforts to improve it
Inclusion
71%
Employees feel that the culture supports equity and inclusivity well
Culture
77%
Employees enjoy the working environment
Mission
79%
Employees feel quite excited about the company mission
Salary
64%
Employees feel that their salary is good and matches the value they bring

Benefits spotlight

Work from anywhere scheme – work from abroad for up to 28 days a year
2 extra days over the Festive period & 25 days annual leave + bank holidays
Buy or sell annual leave – buy or sell up to 3 days each year
Shared parental leave
Caregiver Leave – primary & secondary
L&D budget – £300 a year
Personal development days – 4 meeting free Learning Days a year
Health insurance – Bupa Health Insurance for you and your family
Enhanced sick pay – 8 weeks full pay, 18 weeks 75% pay per 12 month period
Free meals – free breakfast & soft drinks every day, monthly lunches and evening socials
Share options
Dental coverage – Bupa Dental Insurance for you and your family
Health assessment – Free annual health check for all employees
Life assurance
Accrued annual leave – carry over 5 days of annual leave each year
Income protection – 75% of your salary
Private GP service – with Bupa
Complimentary Medical Services – Flu vaccinations
Employee assistance programme
Adoption leave – 52 weeks
Fertility treatment leave
Pregnancy loss leave – 2 weeks
Compassionate leave
Mental health platform access
Eye Care Support – vouchers
Annual pay rises – Based on bi-annual performance reviews
Salary sacrifice
Volunteer days – 1 day a year to volunteer with a charity of your choice
Charity donation scheme – Charity matching & Give as you earn
Perkbox subscription
Professional subscriptions
Hackathons
Gym membership – GymFlex scheme
Cycle to work scheme
Faith rooms
Buddy scheme
Optional unpaid leave
Open to compressed hours
Open to job sharing
Open to part time work for some roles
Flexible working week
Travel loan
Enhanced pension match/contribution
What's great about Trainline
Mission and vision
  • Sustainability

    Sustainability

  • Data-driven

    Data-driven

  • Tech for good

    Tech for good

Culture
  • Fast-paced

    Fast-paced

  • Collaborative

    Collaborative

  • Dynamic

    Dynamic

Our company environment
  • Family friendly

    Family friendly

    Trainline offer a range of benefits that support parents and families
  • Career progression led

    Career progression led

    Outstanding work and contribution is mainly recognised by career progression and promotions at Trainline
  • Regularly benchmarked/readjusted salary

    Regularly benchmarked/readjusted salary

    Trainline regularly benchmark and readjust their salaries against the market so you know you’re always getting a fair wage
  • Learning and development focused

    Learning and development focused

    Learning and development is an important part of Trainline's ethos and this is demonstrated through a range of benefits which support this
  • Above market salary

    Above market salary

    Trainline offers salaries above the market average to attract and retain employees

Employee reviews

Trainline's employees have anonymously had their say in what they think of the company

Trainline is a very good place to work - it has an amazing culture with amazing people at the heart of it! We have an exciting vision which is amazing to be apart of - and be able to make a difference!

Happy to see all different initiatives that Trainline is doing, events and trainings engage all employees and motivates. Here also to mention that I feel that my opinion is well-received in Trainline, when I had some doubt or any specific issue all people helped me to find a solution.

Working at Trainline is honestly a very enjoyable experience for me! We have the flexibility to work from the office (40% of our time in a 12 weeks period, which means we can really adapt our schedule the way it works best for us), but also from abroad if we want. Having different offices (London, Edinburgh, Paris, Milan, Barcelona) also helps cultural diversity. And in the end, I really want to emphasize that the people at Trainline are a treat to work with, we have a very collaborative and friendly atmosphere!

I'm lucky to be part of the trainline team.

It's great fun working at Trainline. There's a real vibe and positive culture around the business; it's a bunch of pretty clever people doing some great work to attract more customers to the business, and to travel by rail. Sustainability is a huge element of that.

I believe that the company is usually willing to listen to employees' requests and tries to bring solutions to the table when a problem or improvement is identified.

A great team, everyone is very nice, very diverse workforce and great flexibility company does a lot to support this

Working at Trainline

Company employees

1000+

Gender diversity (male:female)

60:40

Currently Hiring Countries

United Kingdom

Office Locations

About us

Hey, we're Trainline! 👋

We're Europe’s leading independent rail platform, selling rail and coach tickets to millions of travellers worldwide. We enable them to seamlessly search, book and manage their journeys all in one place via our highly rated website and mobile app. 🚆

We aren’t afraid to think big. In fact, the big picture inspires us and we’re looking for people to join us on our journey, as we drive a greener and more sustainable travel future across the world. 🤩

Great journeys start with Trainline. 💚

Flexible working at Trainline

We believe in the importance of a healthy work-life balance and the value of a flexible workforce. A key part of what makes Trainline special is our people and the value we get from the buzz and energy of our workplaces, and that’s why we’re proud to offer the best of both worlds.

Our flexi-first approach outlines our commitment to a hybrid way of working and our expectations of Trainliners. In practice this means in–office attendance is expected at least 40% of the time over a 12-week period for all Trainliners. These in-office days are typically team led to help us connect, collaborate and create together.  

Approach to diversity & inclusion

💚 Diversity drives us forward

We know that having a diverse team is crucial to Trainline’s ongoing success. A team that is diverse in all forms – gender, ethnicity, sexuality, disability, nationality and diversity of thought are key to Trainline being an inclusive environment where every Trainliner can be their true self. 

We're committed to creating workplaces where everyone belongs, is celebrated and their differences are valued, creating an awesome employee and customer experience.

💚 Meet our Networks

Our diversity networks are inclusive communities developed and led by Trainliners, with sponsorship and support from senior leaders. They're all about empowering and supporting underrepresented groups, by providing a safe space to talk, a place to come up with new ideas and a channel for voices to be heard.

🚀 Women in Leadership

💜 Gender Equality Network

🏳️‍🌈 Rainbow Train (LGBTQIA+)

🌻 Sunflower (accessibility)

🌍 Ethnic Diversity Network

🐣 Parent & Carers

What do we think of Trainline?

We've loved getting to know Trainline's ways of working throughout the onboarding process. It's encouraging to see a company as large as Trainline value diversity, flexible working and have such an array of benefits. If you're looking to be part of a team that sees the importance of work-life balance - check out Trainline !

Behind the scenes at Trainline

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