Internal Auditor - Governance Manager - 12 month FTC

Job Description

As a Governance Manager, you’ll play a pivotal role in shaping and strengthening how Virgin Media O₂ designs, operates and continually improves its management systems. This is a high impact role at the heart of our Security Governance, Risk and Compliance function, where your work directly supports external certifications, enterprise risk management and the confidence our customers, partners and regulators place in us.

You’ll lead the development, operation and assurance of integrated ISO management systems, working closely with senior stakeholders and teams across the business. From planning and delivering internal audits to embedding standards into day to day ways of working, you’ll help drive continual improvement, manage risk effectively and ensure our governance frameworks evolve alongside organisational change.

Who we are

At Virgin Media O₂, we connect people to the moments that matter most. Virgin Media leads the UK for broadband reliability, speed and overall performance, while O₂ keeps people connected on the move with award-winning coverage.

We’re also proud to be named one of the Financial Times Top 500 Best Employers for 2026, based on one of the UK’s largest employee satisfaction surveys.

Join us and you’ll be part of a team that stays curious, positive and focused on making life easier for our customers and each other. We’re investing in the future of connectivity, from expanding next-generation 5G to exploring satellite-supported solutions that help reach rural communities and hard-to-connect places.

You’ll work with people who back good ideas and give you plenty of room to grow. So if you’re looking for a place where you can feel supported, trusted and genuinely valued, you’ll feel right at home here.

Our ways of working

We’re a flexible-first organisation, because we know people do their best work when they have choice and clarity. To support meaningful collaboration, we ask everyone to spend at least eight days a month connecting with each other in person.

That doesn’t just mean time in the office – it could be team meetings, offsites, volunteering days, cross-functional projects, or away days. What matters is making those moments count – so when we come together, it benefits everyone.

Accessible, inclusive and equitable for all

We believe a better tomorrow starts with the choices we make today. That means moving the dial on diversity, building equity into everything we do and putting inclusion at the heart of our business.

Virgin Media O₂ is an equal opportunities employer and we work hard to remove bias and barriers. We want every person who joins us – and everyone thinking about joining us – to feel seen, heard and supported.

When you work with us, you’ll have access to our award-winning employee network groups. These communities bring people together, champion allyship and create uplifting spaces where you can learn, share and feel part of something bigger. They play a big role in helping people feel connected from day one.

The must haves

In order to be considered, you must have the following experience;

• Educated to degree level, or equivalent experience, with proven hands‑on ISO management systems auditing experience

• An IRCA‑accredited, or equivalent, auditing qualification

• Proven experience implementing, managing and auditing compliance across multiple ISO standards

• Strong knowledge and practical experience of ISO management system principles, practices, tools and techniques, including ISO 9001, 14001, 20000, 22301, 27001 and 45001

• Excellent communication and reporting skills, with the ability to clearly document and articulate findings

• Experience of working effectively in a complex environment with limited supervision

• A strong understanding of enterprise risk management and its application within management systems

• Confident IT skills, including Word, Excel, Visio and PowerPoint

• ITIL Foundation or Practitioner qualification

• A recognised project management qualification, such as APM or PRINCE2

The other stuff we are looking for

We’d also love you to bring

• Strong analytical skills, with the ability to examine complex information, identify patterns and draw clear, evidence‑based conclusions

• Attention to detail, with the ability to accurately document facts, findings and outcomes in a clear and structured way

• Confident interpersonal skills, with the ability to build effective working relationships and interact positively with stakeholders at all levels

What's in it for you We know life isn’t just about work, so our benefits are built to support you in the moments that matter. You’ll get Bupa healthcare, wellbeing support, life cover, a pension and generous holiday –plus your birthday off.And there’s more. Enjoy some extra perks on us, with optional electric vehicle lease and Cycle2Work schemes, dental insurance, neurodiversity assessments, and brilliant discounts on broadband, TV and mobile. You’ll even get access to the Virgin Family platform and the O₂ Priority app, with exclusive rewards, experiences and chances to attend events at The O₂ and beyond. Next steps If this feels like a place where you can belong, we’d love to see what you can do. Once you apply, the next steps might include a call with a recruiter, a video interview, an interview with the hiring manager and a task or assessment.We’ll also ask about any adjustments you might need, and we’ll do our best to make them happen.We review applications and interview throughout the advert window, so it’s worth applying sooner rather than later. If you’re offered the role, the offer will be subject to background checks, including a criminal record check and, for some roles, a financial background check. #LI-LM1