
Job Description
Are you passionate about driving meaningful change and embedding a culture of risk awareness across a dynamic organisation? As our Enterprise-wide Risk Manager, you’ll be at the heart of Virgin Media O2 Group Risk Management Team, playing a pivotal role in shaping how risk is understood, managed, and communicated across the enterprise!
This role requires collaboration with partners, crafting decisions, and adapting risk practices. You’ll help build a robust risk framework, deliver insightful reporting, and champion a culture where risk is seen as a strategic enabler
From supporting audits and developing tools to educating teams and promoting diversity of thought, you’ll be instrumental in ensuring our risk ecosystem is not only effective but future-ready.
If you thrive on collaboration, continuous improvement, and making a real impact, this is your opportunity to lead from the centre and help shape the future of risk at Virgin Media O2!
Who we are At Virgin Media O₂, we connect people to the moments that matter most. Virgin Media leads the UK for broadband reliability, speed and overall performance, while O₂ keeps people connected on the move with award-winning coverage. We’re also proud to be named one of the Financial Times Top 500 Best Employers for 2026, based on one of the UK’s largest employee satisfaction surveys. Join us and you’ll be part of a team that stays curious, positive and focused on making life easier for our customers and each other. We’re investing in the future of connectivity, from expanding next-generation 5G to exploring satellite-supported solutions that help reach rural communities and hard-to-connect places. You’ll work with people who back good ideas and give you plenty of room to grow. So if you’re looking for a place where you can feel supported, trusted and genuinely valued, you’ll feel right at home here.
Our ways of working
We’re a flexible-first organisation, because we know people do their best work when they have choice and clarity. To support meaningful collaboration, we ask everyone to spend at least eight days a month connecting with each other in person. That doesn’t just mean time in the office – it could be team meetings, offsites, volunteering days, cross-functional projects, or away days. What matters is making those moments count – so when we come together, it benefits everyone. Accessible, inclusive and equitable for all We believe a better tomorrow starts with the choices we make today. That means moving the dial on diversity, building equity into everything we do and putting inclusion at the heart of our business. Virgin Media O₂ is an equal opportunities employer and we work hard to remove bias and barriers. We want every person who joins us – and everyone thinking about joining us – to feel seen, heard and supported. When you work with us, you’ll have access to our award-winning employee network groups. These communities bring people together, champion allyship and create uplifting spaces where you can learn, share and feel part of something bigger. They play a big role in helping people feel connected from day one.
The must haves
- Previous experience in either: risk, audit, compliance, security, or another governance role.
- Risk Management qualifications.
- A highly motivated standout colleague with a collaborative approach plus ability to work autonomously.
- Highly organised approach to work with attention to detail and focus on delivering against priorities.
- A flexible approach to working and a can-do attitude.
- Strong writing skills for report, policy and process documents, plus communications to partners.
- Strong ICT skills for: data analytics, reporting and presenting data, improving processes (workflows), coordinating teamwork.
- An eye for continual process improvement.
- Proactive personal development; a desire to learn about Risk Management, internal business processes and external market risk factors.
- Excellent partner management.
The other stuff we are looking for
- Experience with Risk Management Information Systems.
- Previous experience hosting audits.
- Experience performing market/external risk analysis.
- Experience in a Telco or similar lean fast paced environment
What's in it for you We know life isn’t just about work, so our benefits are built to support you in the moments that matter. You’ll get Bupa healthcare, wellbeing support, life cover, a pension and generous holiday –plus your birthday off. And there’s more. Enjoy some extra perks on us, with optional electric vehicle lease and Cycle2Work schemes, dental insurance, neurodiversity assessments, and brilliant discounts on broadband, TV and mobile. You’ll even get access to the Virgin Family platform and the O₂ Priority app, with exclusive rewards, experiences and chances to attend events at The O₂ and beyond. Next steps If this feels like a place where you can belong, we’d love to see what you can do. Once you apply, the next steps might include a call with a recruiter and an interview with the hiring manager and a task or assessment.
We’ll also ask about any adjustments you might need, and we’ll do our best to make them happen. We review applications and interview throughout the advert window, so it’s worth applying sooner rather than later. If you’re offered the role, the offer will be subject to background checks, including a criminal record check and, for some roles, a financial background check. .
Company benefits
Working at Virgin Media O2
Company employees:
Gender diversity (m:f):
Hiring in countries
United Kingdom
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Awards & Accreditations
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