Digital Experience Associate Director

Job Description

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

Verizon is seeking an Digital Experience Associate Director to lead the strategy and management of our corporate website. This is a leadership role responsible for overseeing a team and driving digital initiatives to enhance Verizon's brand reputation and user engagement. The ideal candidate will have a proven track record of success in digital platform management and a deep understanding of current digital trends and technologies.

What you'll be doing:

• Developing and executing a comprehensive digital strategy aligned with Verizon's business objectives.

• Creating and implementing a content strategy that effectively delivers key messaging and supports the company's growth narrative.

• Collaborating with brand and agency partners to ensure consistency in design, user experience, and messaging.

• Continuously improving the website's user experience and optimize content for organic traffic.

• Leading and mentororing a team of digital professionals, fostering a culture of innovation and high performance.

• Overseeing the development, implementation, and maintenance of digital platforms, ensuring they are user-friendly, scalable, and secure.

• Monitoring and analyzing platform performance using KPIs and analytics tools, implementing improvements to enhance user engagement.

• Working closely with IT, Communications, HR, Finance, and Legal/Regulatory teams to align digital initiatives with overall business goals.

What we're looking for:

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You'll need to have:

• Bachelor’s degree or four or more years of work experience.

• Eight or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.

• Experience in digital platform management, with a track record of success in senior digital roles.

• Experience with UX and UI design principles.

• Experience with digital platform development tools and technologies (e.g., CMS, CRM, analytics platforms).

Even better if you have one or more of the following:

• Bachelor's degree in Digital Media/Marketing, Computer Science, Information Technology, or a related field.

• An advanced degree in a related field.

• Professional certifications (e.g., CDMP, PMP, CSM)

• Experience with large corporations.

• Deep understanding of digital platform development, management, and optimization.

• Experience with cloud computing, mobile development, and web technologies.

• Proven leadership and team management skills.

• Excellent strategic thinking, problem-solving, and communication skills.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefits, short term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

If you are hired into a California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Rhode Island, Washington or Washington, D.C. work location, the compensation range for this position is between $142,000.00 and $247,000.00 annually based on a full-time schedule. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part time roles, your compensation will be adjusted to reflect your hours.