Assoc Dir-Prog & Proj Mgmt

Job Description

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

What you'll be doing…

The Associate Director of Program and Project Management of Artificial Intelligence & Data will lead a team responsible for executive operations, employee engagement, strategic communications, and performance Management. This leader will have the primary responsibility to elevate the Artificial Intelligence & Data organization by providing first-rate employee experience, executive communication and change management support. The team seeks an experienced self-starter who can collaborate across teams and drive execution to support strategic and employee satisfaction goals

In addition, the Associate Director will be setting the standards of Artificial Intelligence & Data (AI&D) organizations talent development, change management, communication both internal and external, and aligning employee engagement to goals and priorities making ours a Great place to work. The candidate will also play a key role in branding and positioning AI&D as a trusted, impactful, and scalable AI and Data solutions team.

What we're looking for…

• Designing and implementing AI&D employee engagement strategies through innovative engagement programs to foster a positive work culture, improve employee satisfaction, and enhance retention.

• Align employee engagements and communication with organizational goals, employee pulse/ satisfaction survey, and unified engagement matrix across the diverse workforce.

• Identifying opportunities to streamline processes and create efficiencies across the organization and look at leveraging technology for automation where possible.

• Developing initiatives that empower employees with the tools, resources, and skills needed to perform their roles effectively

• Collaborating with Learning & Development teams to create tailored training programs.

• Partnering with HR, business leaders, and other departments to implement cross-functional initiatives, leadership collaboration, handle executive visits, etc.

• Organizing events, workshops, and programs that celebrate cultural diversity and foster a sense of belonging.

• Developing , executing and communicating change management plans, frameworks and tolls tailored to AI&D's goals and priorities

• Providing executive governance and communication support for AI&D , including meeting cadence, agenda management, material design, and other critical items.

• Collaborating with the AI&D U.S. and VZ India communication teams to align messaging and support enterprise communication priorities, ensuring timely and high-quality execution.

• Strategically positioning the AI&D Organization and AI&D Leadership both internally and externally, and establish them as industry thought leaders.

• Developing and implementing communication strategies to amplify the Chief Data Officer and AI&D Leadership Team’s vision, priorities, and accomplishments across all channels, internally and externally.

• Driving and preparing content for AI&D all-hands meetings, executive reviews, organizational updates, slack communication, newsletters, and other employee engagement forums.

• Leveraging employee pulse survey insights of AI&D portfolio to create targeted, result-driven communication initiatives that address feedback and improve engagement.

• Defining KPIs and track the effectiveness of communication, engagement & enablement strategies to continuously improve messaging.

Where you’ll be working…

In this hybrid role, you'll have a defined work location that includes assigned weekly office days set by your manager and work from home.

What we’re looking for...

You are a dynamic leader with outstanding analytical and leadership capabilities backed by strong experience in managing programs and projects, executive communication and employee enablement. You are constantly challenging the status quo and identifying new innovative ways to drive your team towards new ways of working that create efficiencies.

You’ll need to have:

• Bachelor’s degree or five or more years of work experience.

• Five or more years of relevant work experience.

• Experience in driving global communications and external engagement

• Experience working with diverse stakeholders, including external partners, internal teams

• Knowledge of digital platforms, social media, and analytics tools to measure effectiveness

• Good interpersonal skills; willingness to leverage strengths of the team and cooperate with peers in a cross-functional environment.

• Data-driven mindset with ability to deliver concise storyline and strategy updates for key senior updates and operational reviews

Even better if you have one or more of the following:

• Master’s degree or an MBA.

• AI and Data specific experience or knowledge

• Familiarity with Project Management Institute (PMI) process and standards

• Proficient in Google Suite; expert in Google Slides

• Proficient in AI tools like ChatGPT that help drive stronger outcomes.

If Verizon and this role sound like a fit for you, we encourage you to apply to an amazing team that is forward-looking and builds a highly engaged/motivated workforce for Data, AI, and Analytics.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

Scheduled Weekly Hours

0

Diversity and Inclusion

We’re proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.