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United Utilities

Water Demand Data Analyst

Employment type:  Full time
Salary:  £45,418 per annum
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Job Description

Salary - 45,418
Work Type - Hybrid
Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP
Role Type - Permanent
Employment Type - Full Time
Working Hours - 37.0 Hours per Week

United Utilities is responsible for water and wastewater services in the North West of England. From 2025-2030 we will undertake the largest investment in water and wastewater services in the North West in 100 years - that's more than £13 billion worth of projects. Now, more than ever, we need talented people to help make the North West stronger, greener, and healthier.

Benefits

  • A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
  • A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
  • Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
  • A comprehensive healthcare plan through our company-funded scheme
  • MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
  • Best Doctors
  • Salary Finance
  • Wealth at Work courses
  • Deals and discounts
  • EVolve Car Scheme
  • Employee Assistance Plan
  • Mental health first aiders
  • ShareBuy
  • MORE Choices flexible benefits
  • Enhanced parental leave schemes

About The Water Demand Data Analyst:

The role is to use data to save water

Purpose

This role offers real purpose. UU has committed to reducing water use in the North West by over 9% by 2030. There is growing demand on water across the country putting a strain on our ability to serve the demand in an environmentally sustainable way. This role will be central to understanding water use and how we as a company can reduce it.

Development

We are on target to have one million smart meters fitted by 2030 providing billions of meter reads a year. We have implemented our new Data and Analytics system (Azure with DataBricks) to help underpin our ability to leverage data. This means we need skilled data analysts to help us do cutting edge data analysis and provide operational intelligence to deliver water saving benefit at scale.

Responsibility

This is your chance to make a real impact taking on real world challenges. Analysts work with business stakeholders to understand and resolve issues. You will lead on exploring problems through data and tracking the effectiveness of solutions.

The Water Demand team are at the heart of understanding how customers use water. To do that we need intelligent, driven and curious minds.

What You Will Be Doing:

  • Support the automation of processes / decisions that can create new water saving opportunities or increase the effectiveness / efficiency of current water saving interventions
  • Positive challenge to existing analytics / ways of working to create continuous improvement
  • Analyse information at a granular level and highlight opportunities to reduce water demand
  • Report analytical data in a concise and tailored approach to give clear facts to aid management decisions
  • Deliver reports and insight each day / week / month / quarter as per agreed schedules
  • Communicate with Senior Management and effectively influence key decision-makers
  • Highlight and demonstrate the links between benefit potential, operational performance and value creation

What We Are Looking For:

Personal Traits

  • Continued (data) curiosity with a desire to learn and improve
  • Provide a high degree of flexibility both in terms of personal outlook/attitude and workload/tasks
  • Comfortable with large data sets

Technical Skills

  • Degree or equivalent experience able to demonstrate expertise in data manipulation and analytics to drive processes or insights
  • Skilled in the use of SQL with knowledge of Azure / DataBricks
  • Skilled in presenting data within PowerBI or similar visualisation tool
  • Some knowledge of:
    • R / Python / Statistical modelling
    • Management of data pipelines / data bases / data architecture / data governance

Domain Knowledge

  • Understanding of how analytical work has contributed to business outcomes
  • Knowledge of the water sector or other utility desirable

Collaboration

  • Ability to build effective relationships to ensure own work is of the highest standard and that insight provided aligns to the needs of stakeholders
  • Ability to present findings with confidence to a variety of stakeholders articulating key takeaways
  • Able to use data to drive business decisions and realise benefits

Management

  • Self-organised and able to work on own tasks or as part of a team
  • Display initiative / curiosity in uncovering potential improvements to analytics / processes
  • Deliver within a framework ensuring work / output meets required standards e.g. coding best practice

We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.

Apply

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Working at United Utilities

Hybrid - 3 days in the office, 2 days from home

A little flex time

Company benefits

26 days annual leave + bank holidays
Annual bonus – Bonus levels vary depending on your role grade
Buy or sell annual leave – Buy or sell up to 5 days per year
Death in service – covered for 4 times pensionable earnings
Cinema discounts
Employee recognition scheme – Colleague led recognition scheme with monthly winners
Cycle to work scheme
Dental coverage
Collaboration spaces
Electric Car Salary Sacrifice
Employee assistance programme
Enhanced maternity leave
Enhanced pension match/contribution – Up to 21% combined contributions
Enhanced sick days
Ergonomic workstations
Faith rooms
Family health insurance
Further education support – Ongoing learning opportunities through apprenticeships and vocational training
Gym membership – On-site gym at our head office & discounts on local gyms for those not based there
Health cash plan
Health insurance
In house training
Mental health days – 1 wellbeing day per year (in addition to annual leave)
Mental health first aiders
Compassionate leave
Enhanced paternity leave
Mental health platform access – Offering mental health consultations, health checks, digital fitness resources, and wellbeing support.
On-site gym
Open to compressed hours
Open to part time work for some roles
Adoption leave
Private GP service – via our virtual GP - available to you and your loved ones
Professional subscriptions
Referral bonus – of £500
Neonatal leave
Reservist leave – Reservists/Army Reserve with 6 months service are entitled to 10 days paid leave per year to attend the annual training camp.
Restaurant discounts
Secure on-site parking
Sensory-Friendly Setup
Shared parental leave
Will writing
Carer’s leave
On-site childcare – Only at our head office
Pregnancy support
Income protection
Flex spring

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