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United Utilities

Decision Support Analyst

Employment type:  Full time
Salary:  £48,089 per annum
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Job Description

About the Role

As a Decision Support Analyst, you'll support the development, deployment and continuous improvement of United Utilities' investment decision-making capability.

Working closely with the Decision Support Manager and a wide range of stakeholders across the business, you'll help develop analytical tools, reporting and insights that support value-driven investment planning and portfolio optimisation.

You'll play an important role in helping the business evaluate risks, opportunities, costs, and benefits across investment programmes, ensuring strategic decisions are based on robust evidence and analysis.

Your work will contribute to major business planning and regulatory activities, including future Price Review submissions, Water Resources Management Plans (WRMP) and Drainage and Wastewater Management Plans (DWMP).

What You'll Be Doing

  • Supporting the development and embedment of United Utilities' qualitative and quantitative investment decision-making capability.
  • Developing data-driven insights through analysis and reporting to identify risks, opportunities, and investment priorities.
  • Supporting value-based decision-making by helping to evaluate investment options across capital programmes.
  • Contributing to the development and application of investment portfolio optimisation approaches and decision support tools.
  • Engaging with strategic and operational stakeholders to understand business requirements and promote the effective use of decision support tools and methodologies.
  • Providing analytical support for key business planning and regulatory submissions.
  • Producing clear reports, visualisations, and recommendations to support investment decisions.
  • Assuring the quality, consistency, and accuracy of analysis and outputs produced across the team.
  • Collaborating with colleagues across the organisation to support a high-performing, customer-focused culture.
  • Acting as an approachable and trusted point of contact for stakeholders seeking decision support and analytical insight.

This role may not be eligible for sponsorship

About You

You'll be a curious and analytical individual who enjoys solving problems, working with complex data and helping others make better decisions.

We're Looking for Someone With:

  • A degree or postgraduate qualification in a science, engineering, mathematics, or related discipline, or relevant experience in investment planning, mathematical optimisation, decision support, or value framework development.
  • Strong analytical and problem-solving skills with the ability to translate data into actionable business insights.
  • Excellent communication and stakeholder engagement skills, with the ability to influence and build relationships across different levels of the organisation.
  • Strong planning and organisational skills, with the ability to manage competing priorities and deliver high-quality outputs to agreed deadlines.
  • Knowledge of cost-benefit analysis principles and techniques.
  • A collaborative approach and a desire to support continuous improvement and innovation.

It Would Be Great If You Also Have:

  • Knowledge of decision support tools, optimisation techniques, and analytical methodologies.
  • Experience using reporting and visualisation tools such as Power BI or Tableau.
  • Knowledge of databases and experience using SQL for data analysis.
  • Experience of coding in C# or similar programming languages.
  • Experience working within utilities, engineering, infrastructure, or other asset-intensive industries.

A full UK driving licence is required for the role

What We Offer

  • A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
  • A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
  • Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
  • A comprehensive healthcare plan through our company-funded scheme
  • MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
  • Best Doctors
  • Salary Finance
  • Wealth at Work courses
  • Deals and discounts
  • EVolve Car Scheme
  • Employee Assistance Plan
  • Mental health first aiders
  • ShareBuy
  • MORE Choices flexible benefits
  • Enhanced parental leave schemes

Salary - £48,089
Work Type - Hybrid
Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP
Role Type - Permanent
Employment Type - Full Time
Working Hours - 37.0 Hours per Week

Why You'll Love This Role

This is a fantastic opportunity to sit at the intersection of analytics, strategy, and investment planning.

You'll have the opportunity to:

  • Influence major investment decisions across one of the UK's largest infrastructure organisations.
  • Work on complex business challenges with real-world outcomes.
  • Develop expertise in investment planning, portfolio optimisation, and value-based decision-making.
  • Collaborate with stakeholders across strategy, engineering, operations, finance, and planning teams.
  • Support high-profile strategic and regulatory programmes.
  • See your analysis directly influence how investment is prioritised and delivered.
  • Build valuable experience in an area that is increasingly critical to the future of the utilities sector.

We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.

Apply now

Company benefits

26 days annual leave + bank holidays
Annual bonus – Bonus levels vary depending on your role grade
Buy or sell annual leave – Buy or sell up to 5 days per year
Death in service – covered for 4 times pensionable earnings
Cinema discounts
Employee recognition scheme – Colleague led recognition scheme with monthly winners
Cycle to work scheme
Dental coverage
Collaboration spaces
Electric Car Salary Sacrifice
Employee assistance programme
Enhanced maternity leave
Enhanced pension match/contribution – Up to 21% combined contributions
Enhanced sick days
Ergonomic workstations
Faith rooms
Family health insurance
Further education support – Ongoing learning opportunities through apprenticeships and vocational training
Gym membership – On-site gym at our head office & discounts on local gyms for those not based there
Health cash plan
Health insurance
In house training
Mental health days – 1 wellbeing day per year (in addition to annual leave)
Mental health first aiders
Compassionate leave
Enhanced paternity leave
Mental health platform access – Offering mental health consultations, health checks, digital fitness resources, and wellbeing support.
On-site gym
Open to compressed hours
Open to part time work for some roles
Adoption leave
Private GP service – via our virtual GP - available to you and your loved ones
Professional subscriptions
Referral bonus – of £500
Neonatal leave
Reservist leave – Reservists/Army Reserve with 6 months service are entitled to 10 days paid leave per year to attend the annual training camp.
Restaurant discounts
Secure on-site parking
Sensory-Friendly Setup
Shared parental leave
Will writing
Carer’s leave
On-site childcare – Only at our head office
Pregnancy support
Income protection

Working at United Utilities

Company employees:

7,500

Gender diversity (m:f):

65:35

Hiring in countries

United Kingdom

Office Locations

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