Join TUI Hotels & Resorts as a Video Surveillance Operator at TUI BLUE Palm Beach Hammamet, whereyouwillberesponsible for monitoring the hotel's CCTV systems, ensuringcontinuous surveillance of the premises, identifying and reportingsuspiciousactivities or security incidents, and supporting the implementation of hotelsecurityprocedures. You willplaya key role in maintaining a safe and secureenvironment for guests, colleagues and hotelpropertywhileensuring the proper handling and confidentiality of all surveillance-related information.
Due to local employment restrictions, wemayonlyconsider local candidates whoalready have the right to live and work in Tunisia.
Monitoring the hotel's CCTV surveillance systems to ensurecontinuous observation of designated areas, including entrances, exits, public areas, parking facilities and other sensitive locations.
Conductingregular surveillance checks to identifysuspiciousactivities, securityrisks, unusualbehaviour or potentialsafety incidents.
Identifying and immediatelyreportingsecurity incidents to the Security Manager, management or relevant departments, ensuringappropriate action istaken.
Monitoring access to restricted and sensitive areas, helpingpreventunauthorised entry and ensuring compliance withhotelsecurityprocedures.
Maintainingaccurate surveillance records and incident reports, including relevant dates, times, locations and details of reported incidents.
Reviewing and retrieving CCTV footagewhenrequired to support investigations, incident follow-ups and internalsecurityprocedures, in accordance with applicable regulations.
Ensuring the properfunctioning of surveillance equipment, reportingtechnicalmalfunctions and coordinatingwith the IT or technical teams to ensuretimely maintenance and repairs.
Maintaining strict confidentiality and data protection standardswhen handling CCTV footage and other sensitive security-related information.
Coordinatingcloselywith the Security Department and hotel management to ensure effective communication and appropriateresponses to security incidents.
Supporting the implementation of hotelsecurityprocedures, contributing to the protection of guests, colleagues, hotelproperty and facilities.
Maintaining vigilance and professionalism at all times, particularlyduring night shifts and periods of reducedhotelactivity.
Previousexperience in video surveillance, CCTV monitoring or securityoperationsispreferred.
Good knowledge of CCTV systems, video monitoring equipment and basic surveillance procedures.
Ability to identifysuspiciousactivities, assesspotentialsecurityrisks and respondappropriately.
Strong observation skills, attention to detail and a high level of vigilance.
Excellent sense of responsibility, integrity and professionaldiscretion.
Ability to remaincalm, focused and alertduringextended monitoring periods and under pressure.
Good communication skills and the ability to report incidents clearly and accurately.
Ability to workindependentlywhilecoordinatingeffectivelywith the Security Department and otherhotel teams.
Basic computer skills and the ability to operate surveillance software and digital recordingsystems.
High standards of confidentiality and awareness of data protection requirements.
Flexibility to work shifts, includingnights, weekends and public holidays, according to hoteloperationalrequirements.
A security-related qualification or relevant professional training will be considered an advantage.
You must have a strong understanding of French andEnglish both written and verbal.
TUI Group is the world’s number one integrated tourism business. TUI Hotels & Resorts comprises over 400 hotel properties with 12 core brands that cover all areas of the leisure hotel market from price-conscious to luxury brands.
From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.
