At Anglian Water, we're committed to delivering safe, resilient water supplies for our customers every day. As a System Operator, you'll play a critical role in overseeing and optimising one of the largest and most strategically important water supply systems in our region, helping to supply over half of our production output.
This is an exciting opportunity for an operationally minded professional who thrives on real-time decision making, problem solving and working collaboratively across multiple teams to maintain system performance and resilience.
As a System Operator, you'll maintain a whole-system view of production, demand, storage, transfers, asset availability and operational risk. You'll proactively monitor system performance, identify emerging issues and coordinate operational actions to ensure customers continue receiving a safe and reliable water supply.
Monitoring live system performance against production plans.
Taking or coordinating operational actions to maintain network balance and resilience.
Identifying and escalating emerging operational risks.
Supporting incident response and managing periods of elevated system risk.
Working closely with operational, maintenance, water quality and planning teams.
Using telemetry, operational data and forecasts to inform decision making.
Contributing to continuous improvement of system control, automation and operational performance.
Maintaining accurate operational records and delivering effective shift handovers.
Qualified to HNC/HND level, or equivalent operational experience
Experience within water supply operations or a comparable operational environment
Strong understanding of water supply systems, production, storage and distribution principles
Experience using operational data, telemetry or monitoring systems to support decision-making
Ability to identify, assess and escalate operational risks effectively
Strong analytical and problem-solving skills
Excellent communication and stakeholder management skills
Ability to remain calm under pressure and make sound operational decisions
Experience in water production, system control or production planning
Knowledge of SCADA, telemetry or control systems
Experience managing operational incidents, outages or periods of increased system risk
Understanding of network operations, water quality and system resilience
Personal private health care
Generous double match pension – contribute 7% and Anglian Water will contribute 14%, giving a total contribution of 21%
24-hour Virtual GP service for you and your household
26 days annual leave – rising with length of service and the ability to buy more
Life assurance (up to 8 x salary)
Personal accident cover (up to 5 x salary)
Excellent family friendly policies, such as 26 weeks full pay for maternity / adoption leave, as well as 4 weeks paid paternity / partner leave. Opportunity for shared parental pay
Bonus scheme
Flexible benefits and working culture to support your wellbeing and lifestyle.
We may offer part time/flexible working depending on the role requirements, this can be discussed openly at interview.
We value the representation & diversity within our communities. Inclusion is for everyone and we are an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an environment where all our colleagues feel they belong.
If you are offered a job with us, you will be subject to the relevant/standard employment checks, including: your right to work in the UK, reference, driving licence and identity check. Depending on your role, you may also be subject to a criminal record check and a drug and alcohol test.
