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Working at TUI Group

  • Founded
    September 1923
  • Company employees
    66,845 globally
  • Gender diversity (m:f)
    43:57

Hiring in

  • Global

Office locations

Join the TUI Operations Control Centre (TOCC) Apprenticeship Programme in Luton, United Kingdom as a full-time apprentice starting in September 2027. This exciting program offers the chance to work in a fast-paced airline environment, learn from professionals, and build a long-term career in aviation operations.

Requirements

  • Passionate about aviation and travel, with a strong curiosity and eagerness to learn.
  • Excellent communication skills and ability to work well in a team.
  • Strong problem-solving skills and the ability to stay calm under pressure.
  • Organised and detail-oriented approach.
  • No minimum years of professional experience or specific prior degrees are stated in this expression of interest.

Skills & Responsibilities

  • Problem-solving: Coordinate and monitor flight operations, responding to challenges and making critical decisions under pressure.
  • Communication: Collaborate effectively with team members in a fast-paced airline environment to keep flying programmes running safely and efficiently.
  • Organization: Manage day-to-day operational tasks with high attention to detail while balancing work duties and dedicated study time.
  • Continuous Learning: Develop valuable operational and business skills by working with experienced professionals and studying towards industry-recognised qualifications.
  • Potential transition routes: People from customer service, administrative, or logistics roles may bring strong communication and organizational skills, alongside meeting the enthusiasm for aviation and problem-solving required for this apprenticeship.

Job description

TUI Operations Control Centre (TOCC) Apprenticeship Programme 2027

Expression of Interest

Looking for an exciting career at the heart of airline operations?

The TUI Operations Control Centre (TOCC) Apprenticeship Programme is set to open for applications on 12th January 2027, with successful candidates joining us in September 2027.

If you're interested in becoming part of the team that helps keep our flying programme running safely, efficiently and on time, register your interest today and we'll let you know when applications go live.

What is TOCC?

The TUI Operations Control Centre (TOCC) is the operational heartbeat of our airline.

Working behind the scenes, TOCC teams coordinate and monitor our flight operations, responding to challenges, making critical decisions and helping ensure our customers reach their destinations safely and efficiently.

No two days are the same, making this an exciting opportunity for individuals who enjoy problem-solving, working under pressure and being part of a team.

Why Register Your Interest?

By completing our Expression of Interest form:

We'll keep your details on file.

You'll be among the first to hear when applications open on 12th January 2027.

We'll send you information about the apprenticeship, selection process and key dates.

✅ You'll receive reminders on how and when to apply.

Please note that registering your interest does not count as an application and does not guarantee an interview or place on the programme. You will need to submit a formal application once the vacancy goes live.

Who Are We Looking For?

We're looking for individuals who are:

  • Passionate about aviation and travel
  • Curious and eager to learn
  • Strong problem-solvers
  • Able to stay calm under pressure
  • Organised and detail-oriented
  • Great team players with excellent communication skills

Whether you've developed these skills through education, part-time work, sports teams, volunteering, hobbies or other experiences, we'd love to hear from you.

At TUI, we're interested in your potential and enthusiasm to learn.

What Can You Expect?

As an apprentice, you'll have the opportunity to:

Learn from experienced aviation professionals

Gain industry-recognised qualifications

Develop valuable operational and business skills

Work within a fast-paced airline environment

Build the foundations for a long-term career within TUI

Ready to Take the First Step?

Register your interest today and we'll contact you when applications open on 12th January 2027.

Your journey into the world of airline operations starts here.

ABOUT OUR OFFER

  • Fantastic holiday benefits including discounts, special offers and the ability to purchase additional ‘TUI time off’
  • Excellent rates with foreign exchange
  • Health and Wellbeing support in five key areas – Financial, Health, Social, Community and Career
  • Private Medical Insurance, single cover with option to add dependants
  • Permanent Health Insurance
  • Pension scheme and life assurance
  • On completion of the Apprentice programme a voucher (amount dependent on the apprenticeship level) and an extra day off
  • Access to student discount via Totum
  • Network of other apprentices/graduates and colleagues
  • Buddy support throughout the programme
  • Mentor programme
  • One day off each week from work duties to study towards your apprenticeship qualification

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

We are part of the Disability Scheme and welcome applications from people who are disabled. Our commitment as part of the scheme is to guarantee interviews to all disabled applicants who meet the minimum criteria for the vacancy and to offer reasonable adjustments.

Apply now
TUI Group

2027 TUI Operations Control Centre (TOCC)Apprenticeship Programme - Expression of Interest

Luton
On-site

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