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TUI Group • Luton, United Kingdom

Senior Marketing Capability Manager

Employment type:  Full time
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Job Description

Join TUI's central marketing team to develop and deliver our first Marketing Capability programme. In this strategic role, you'll create the foundation for marketing teams to operate more effectively across our global business, defining the TUI 'way of marketing' and championing a 'One TUI' approach.

The role will be published until 25th June.

ABOUT OUR OFFER

  • Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more.
  • Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.
  • A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.
  • Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams.
  • Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.

ABOUT THE JOB

  • You'll define common ways of working by introducing new processes and tools that deliver a more standardized approach to marketing across TUI's global operations.
  • Owning the short and long-term capability roadmap will be central to your role, with clear deliverables as you lead our ongoing marketing capability programme.
  • We'll rely on you to oversee the creation of toolkits and processes that deliver greater efficiency and improved business outcomes, guiding markets to implement these new tools effectively.
  • Championing innovation will be key as you identify and implement new processes utilizing AI-led solutions while staying current on the latest developments in marketing capability.
  • You'll engage cross-functional teams around key capability topics, leading conversations and gaining buy-in for new processes with stakeholders across different markets and business units.
  • Creating a more consistent approach to learning and development across MS&C will be part of your mission, ensuring all colleagues have fair and equal access to growth opportunities.

ABOUT YOU

  • You bring demonstrable experience in successfully developing and managing capability initiatives that have led to increased business efficiencies.
  • You have worked across different regions, with a solid understanding of pan-European markets and cultural nuances that affect marketing approaches.
  • You have demonstrable experience with managing external agencies to support in achieving internal goals.
  • You have led change-driving projects from conception to completion, delivering against timely goals and objectives with measurable results.
  • You communicate effectively with diverse stakeholders, building networks and influencing at all levels of the business to drive adoption of new processes.
  • You're fluent in English, with additional language abilities (German, French, Dutch) being advantageous but not essential.
  • You have a strategic mindset that can balance short-term efficiency gains with long-term capability development goals.

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.


We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

Apply now

Company benefits

Accrued annual leave
Adoption leave – In the UK, an enhanced pay scheme if you’re on maternity, adoption, partner or shared parental leave along with additional support as you begin your new family adventure.
Annual bonus
Annual pay rises
Bank holiday swaps
Neurodiversity assessment – As part of our private medical cover (available to eligible colleagues), you'll get access to Neurodiversity Assessment and Support for you and eligible family members aged 7 and over
Buy or sell annual leave
Car allowance
Career and family coaching
Carer’s leave
Charity donation scheme
Chill out zone
Cinema discounts
Coaching
Coffee discounts – Subsidised Costa coffee in our Luton, UK office.
Collaboration spaces – In Luton - Brand-new games area with a pool table which doubles as a ping pong table, a darts board, an air hockey table and sofa seats
Company freebies
Compassionate leave
Complimentary Medical Services
Cycle to work scheme
Dental coverage
Eldercare services
Electric Car Salary Sacrifice
Emergency leave
Employee assistance programme
Employee discounts
Employee recognition scheme – Regular recognition across the year.
Enhanced maternity leave
Enhanced paternity leave
Enhanced pension match/contribution
Eye Care Support
Faith rooms
Financial advice
Financial coaching
Further education support
Gym membership
Hackathons
Health insurance
In house training – Whole host of global learning opportunities available to all colleagues to sign up to monthly.
L&D budget
Language lessons
Learning platform
Life assurance – We provide a Life Assurance benefit which means that in the event of your death, while employed by TUI, a lump sum would be payable to your beneficiaries.
Life insurance
Lunch and learns
Meditation space
Menopause support
Mental health platform access
Mentoring
Neo-natal leave
On-site catering
On-site wellness room – In Luton - wellbeing room dedicated to physical and mind wellbeing which complements our existing male and female faith and reflection rooms
Open to part time work for some roles
Personal development days
Physiotherapy
Pregnancy loss leave
Pregnancy support
Private GP service – 24/7 virtual GP available as part of our EAP in the UK&I.
Religious celebration leave
Restaurant discounts
Sabbaticals
Salary sacrifice
Share options
Shared parental leave
Teambuilding days
Travel credit
Travel insurance
Volunteer days
Will writing
Work from anywhere scheme – TUI WORKWIDE means colleagues can work from abroad for up to 30 working days a year
Work from home budget – For our remote colleagues.
Health cash plan
Health assessment
Mental health support
Women’s health support
Study support
Ergonomic workstations
On-site barista – Costa coffee on offer in our Luton, UK office.
Modern office – Brand-new office opening in Autumn 2026 for UK colleagues based in Luton.
On-site shower
Private booths
Secure on-site parking
Additional voluntary pension contribution
Death in service
Legal consults
Open to compressed hours
Women’s health leave
Professional subscriptions
Personal development budgets

Working at TUI Group

Company employees:

66,845 globally

Gender diversity (m:f):

43:57

Hiring in countries

Aruba

Australia

Austria

Belgium

Cabo Verde

Caribbean Netherlands

Costa Rica

Croatia

Curaçao

Dominican Republic

Egypt

Germany

Greece

Awards & Accreditations

1st - Most Flexible Company

1st - Most Flexible Company

Flexa awards 2026
Best Work-Life Balance

Top 5 - Best Work-Life Balance

Flexa awards 2026
1st - Best Career Progression

1st - Best Career Progression

Flexa awards 2025
2nd - Most Flexible Company

2nd - Most Flexible Company

Flexa awards 2025
WFA

WFA

Flexa awards 2025
Most Inclusive Company

Most Inclusive Company

Flexa awards 2025
Most flexible companies

Most flexible companies

Flexa100 2024

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